5912 Regulatory Administration and Assessment Officers
5912 Regulatory Administration and Assessment Officers
Assess and process applications to ensure compliance with legislation, and support the public to navigate administrative processes such as for social security, taxation or visa processing purposes.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
591231 Social Security Assessor
Assesses social welfare claims and entitlements under government legislation, and investigates fraud and suspected breaches of legislation.
Skill level: 4
Main tasks
- Assesses social welfare claims and determines eligibility for benefits based on policy guidelines
- Interviews claimants to gather information and evidence for assessment
- Reviews and analyses documentation and evidence
- Conducts investigations into suspected fraud and breaches of legislation
- Collaborates with other agencies and departments to gather information and evidence
- Provides advice to claimants on their entitlements and obligations
- Maintains accurate assessment and investigation records
- Prepares reports for management and legal proceedings
- Stays updated on changes in legislation and policy related to social welfare
591232 Taxation Compliance Officer
Inspects and assesses taxation returns to ensure compliance with government legislation, and investigates suspected breaches of taxation legislation.
Skill level: 4
Main tasks
- Conducts taxation return audits to verify the accuracy and completeness of reported income and deductions, and to ensure compliance with government legislation
- Investigates suspected breaches of taxation legislation, gathers evidence, and calculates and assesses tax liabilities and penalties for non-compliance
- Prepares reports and recommendations based on findings from audits and investigations
- Provides advice to taxpayers on tax compliance and obligations
- Collaborates with government agencies and law enforcement authorities in cases of suspected tax evasion or fraud
591233 Visa and Citizenship Processing Officer
Interprets and applies immigration legislation and policy to facilitate migration, and prevent the circumvention of border controls by assessing and determining the status of visa or citizenship processes.
Skill level: 4
Main tasks
- Conducts interviews and investigations to gather credible information from applicants to support decision-making
- Identifies and investigates integrity, fraud and legislative non-compliance issues when processing visa or citizenship cases
- Communicates with applicants and relevant stakeholders to provide updates regarding visa or citizenship application processes and requirements
- Maintains accurate and up-to-date records of visa or citizenship applications and related documentation
- Remains informed about changes in legislation and policy to ensure accurate and consistent application processing