Latest release
Unit Group

5611 General Clerks

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

5611 General Clerks

Perform a range of clerical and administrative tasks.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

561131 General Clerk

Performs a range of clerical and administrative tasks.

Skill level: 4

Main tasks

  • Records, prepares, classifies and files information
  • Sorts, opens and sends mail
  • Copies, sends and files documents
  • Prepares routine correspondence and reports
  • Maintains office supplies and equipment
  • Answers and transfers telephone calls, or takes messages
  • Schedules appointments
  • Provides information to customers about services