Latest release
Unit Group

5314 Insurance Consultants

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

5314 Insurance Consultants

Prepare and check documentation associated with a variety of insurance products.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

531431 Insurance Consultant

Prepares and checks documentation associated with a variety of insurance products.

Alternative titles

  • Claims Consultant
  • Insurance Clerk

Skill level: 4

Main tasks

  • Assists customers to make informed decisions by explaining the features and benefits of various insurance products
  • Processes insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
  • Liaises with key internal and external stakeholders in obtaining necessary information relating to insurance variations