The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
• Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

• Bank Teller
• Personal Banker

• Identifies customer needs and responds to customer enquiries on banking products, policies and services
• Assists customers with opening and closing accounts, updating account information, preparing documentation and online banking
• Ensures customers' forms are filled in correctly and checks customer identification documents
• Verifies records and receipts, reconciles cash balances, and identifies unusual transactions and behaviour
• Processes applications and payments of loans and mortgages, credit cards, term deposits, saving accounts and international money transfers
• Explains and promotes bank services and products to customers and refers them to appropriate financial services

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

• Credit Analyst
• Lending Consultant
• Loans Consultant
• Loans Officer

• Analyses information about customers, and examines references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
• Contacts financial and credit institutions to obtain information about customers
• Prepares papers setting out conditions of credit and loans, rates of repayments and loan periods, and provides information about customers' standing to financial and credit institutions
• Authorises the approval of credit and loan applications, and recommends credit and loan conditions and limits
• Keeps records of payments, and prepares routine letters requesting payment for overdue accounts and forwards these for legal action
• Answers enquiries concerning credit standing of customers, loan balances and penalties
• May recommend, approve and arrange mortgages

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Registration or licensing may be required.

• Identifies potential buyers and sellers of businesses, and evaluates businesses to determine their value and marketability
• Prepares marketing materials and listings, and manages administrative tasks related to the buying and selling of businesses
• Assists in the due diligence process for the sale of businesses
• Provides advice and guidance to clients on the buying and selling process, and facilitates negotiations between buyers and sellers

• Commodities Broker

• Energy Trader
• Grain Buyer
• Livestock Trader
• Media Buyer
• Water Broker/Trader
• Wool Broker

• Monitors commodity prices, trends and other factors affecting the supply and demand of commodities
• Negotiates the purchase and sale of commodities such as grain, wool, minerals and metals
• Initiates, negotiates and agrees on terms of commodity purchases and sales contracts
• Determines supply and demand, surveys market conditions, and analyses other economic forces in order to establish a market position

Registration or licensing is required.

• Asset Finance Broker
• Commercial Finance Broker
• Mortgage Broker

• Brokers complex and commercial leases, equipment finance, commercial finance, project finance and finance for property developers
• Arranges home loan mortgages, car and personal loans, debtor finance, refinancing and other types of finance for clients through banks, lenders, financiers and insurance companies
• Assists with the application process and negotiates with lenders on behalf of clients
• Determines the specific financial requirements of clients, and researches and reviews available finance products for suitability to meet clients' requirements
• Analyses clients' financial status, discusses financial options and develops financial strategies
• Prepares documents that set out the conditions of finance, repayments and loan periods

Registration or licensing is required.

• Interviews prospective clients to explain insurance policy conditions, risks covered, premium rates and benefits, and makes recommendations on the amount and type of cover
• Determines the specific insurance requirements of clients, and researches and reviews available insurance products for suitability to meet clients' requirements
• Arranges insurance for clients through insurance companies
• Identifies and advises on significant risk changes to clients' insurance

Registration or licensing may be required.

• Car Broker
• Investment Broker
• Shipbroker

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

• Claims Consultant
• Insurance Clerk

• Assists customers to make informed decisions by explaining the features and benefits of various insurance products
• Processes insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
• Liaises with key internal and external stakeholders in obtaining necessary information relating to insurance variations

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Registration or licensing is required.

• Examines scenes of incidents resulting in insurance claims to determine causes and effects
• Conducts interviews to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepares statements and reports
• Inspects damaged buildings, equipment and motor vehicles
• Interprets policy coverage and determines if coverage applies to claims submitted
• Analyses data and information to identify patterns of fraudulent activity
• Collaborates with law enforcement agencies and other professionals to gather information and evidence
• Conducts surveillance and gathers evidence to support investigations

• Insurance Assessor
• Insurance Loss Assessor

• Examines scenes of accidents resulting in insurance claims to determine the extent of loss and damage
• Interviews witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepares statements and reports
• Estimates business losses resulting from fire, theft and other business disruptions
• Estimates the cost of repairs or replacement of damaged property
• Reports the extent of damage and estimated costs to the insurance company
• Provides advice on how to minimise the cost of claims

• Inspects property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
• Evaluates the adequacy of security, fire and related systems
• Prepares reports and recommends actions to reduce risks
• Compiles data that influences the determination of premium rates

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

• Investment Operations Analyst
• Investment Portfolio Administrator

• Fund Administrator
• Settlements Officer (Financial)

• Reviews, checks, verifies and issues documentation relating to onboarding clients, client information, transactions and client instructions
• Uses various operating and database systems to input, assess, reconcile, manipulate and output information
• Processes, calculates and allocates commissions, distributions, dividends, rebates and other financial transactions
• Investigates and responds to client and adviser queries
• May complete asset transfers, bookings, corporate actions, portfolio reconciliations, client reporting and settlements

• Financial Adviser Assistant
• Financial Planning Assistant

• Assists with financial advice strategy development and the preparation of legally compliant advice documents
• Uses financial planning software programs and maintains client records
• Researches, compares, sources quotes and selects appropriate financial products
• May develop financial projections and modelling of client circumstances
• May coordinate and take notes in client meetings, and respond to client queries