5221 Secretaries (General)
5221 Secretaries (General)
Perform secretarial, clerical, organisational and administrative tasks in support of daily office operations.
Company Secretaries, Executive Assistants and Legal Secretaries are excluded from this unit group. Company Secretaries are included in Occupation 223931 Company Secretary. Executive Assistants are included in Occupation 522231 Executive Assistant. Legal Secretaries are included in Occupation 521235 Legal Secretary.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
522131 Secretary (General)
Performs secretarial, clerical, organisational and administrative tasks in support of daily office operations.
Company Secretaries, Executive Assistants and Legal Secretaries are excluded from this occupation. Company Secretaries are included in Occupation 223931 Company Secretary. Executive Assistants are included in Occupation 522231 Executive Assistant. Legal Secretaries are included in Occupation 521235 Legal Secretary.
Skill level: 3
Main tasks
- Assists with document management, archiving and file maintenance
- Organises and manages appointments and schedules
- Manages enquiries, calls, messages and document preparation
- Welcomes and directs visitors and clients
- Assists with copying, scanning, emailing, notetaking and booking travel
- Performs other general clerical duties as requested
- May manage petty cash, maintain office supplies and coordinate equipment maintenance