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Unit Group

4719 Other Hospitality Workers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

4719 Other Hospitality Workers

This unit group covers Hospitality Workers not elsewhere classified. It includes Bar Usefuls, Doorpersons and Porters.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 5: AQF Certificate I, or compulsory secondary education
Occupation

471931 Bar Useful

Cleans and maintains public areas in a bar, club or dining establishment by collecting and returning dishes, cutlery and glasses to the kitchen or bar, wiping tables, bars and spillages, and emptying bins and ashtrays.

Alternative titles

  • Bar Back
  • Glassie

Skill level: 5

Main tasks

  • Collects used dishes, cutlery and glasses, and returns them to the kitchen or bar
  • Clears bottles, wipes tables, bars and spillages, and empties bins and ashtrays to maintain a clean environment
  • Assists in setting up tables for customers
  • Restocks supplies such as napkins, straws and condiments
  • May assist in maintaining cleanliness of restrooms and other public areas
Occupation

471932 Doorperson or Porter

Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

Specialisation

  • Bell Attendant

Skill level: 5

Main tasks

  • Welcomes guests or passengers and provides assistance with their luggage
  • Escorts guests or passengers to their rooms or designated areas
  • Provides information and assistance to guests or passengers regarding the accommodation establishment or transport terminal
  • Assists guests or passengers with check-in and check-out procedures
  • Handles and stores luggage in a secure and organised manner
  • Responds to guest or passenger enquiries and resolves any issues or complaints
Occupation

471999 Hospitality Workers nec

This occupation group covers Hospitality Workers not elsewhere classified.

Skill level: 5

Occupations in this group include:

  • Cellar Hand (Hotel)
  • Concierge (Hospitality)
  • Hospitality All Rounder
  • Wardrobe Attendant