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Unit Group

4716 Sommeliers and Waiters

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

4716 Sommeliers and Waiters

Serve food and beverages in hotels, restaurants, clubs or dining establishments, and provide advice on the matching of wine and other alcoholic beverages with food menu items.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

471631 Sommelier

Advises customers and businesses on the matching of wine and other alcoholic beverages with food menu items.

Skill level: 3

Main tasks

  • Curates and updates the wine list for the establishment
  • Provides guidance to Chefs and kitchen staff on pairing wines and other alcoholic beverages with menu items
  • Decants, presents and pours wines for customers
  • Collaborates with vendors and suppliers on the procurement of specific beverages
  • Keeps up to date on wines and other beverage releases and seasonal trends
  • Tastes and evaluates new wines ensuring they meet the appropriate standards
  • Trains front of house staff to ensure customers are recommended wines and other alcoholic beverages that match with food menu items
Occupation

471632 Waiter

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Alternative title

  • Food and Beverage Attendant

Specialisation

  • Fine Dining Waiter

Skill level: 4

Main tasks

  • Sets up tables and arranges seating for customers
  • Takes orders from customers for food and beverages
  • Provides recommendations and suggestions to customers regarding menu items
  • Clears tables and ensures the dining area is clean and presentable
  • Handles customer enquiries and resolves issues or complaints
  • Takes payment from customers
  • Stocks and replenishes supplies and inventory as needed
  • Follows health and safety regulations and maintains a clean and hygienic work environment