• Supervises the daily operation of the bar and bar staff
• Controls the scheduling and rostering of staff
• Maintains quality standards for the service of alcoholic and non-alcoholic beverages
• Trains and develops Bar Attendants and other bar staff
• Ensures bar staff comply with all licensing and registration requirements
• Conducts venue opening and closing procedures, including the handling of cash
• Oversees the stocktake and inventory control of the venue
• May prepare and serve alcoholic and non-alcoholic drinks to patrons

Bar Supervisors are excluded from this occupation. Bar Supervisors are included in Occupation 471531 Bar Supervisor.

• Food and Beverage Supervisor

• Supervises the daily operation of a cafe or restaurant
• Supervises and supports the scheduling and rostering of staff
• Maintains quality standards for the service of food and alcoholic and non-alcoholic beverages
• Assists with training and developing Cafe Workers, Waiters and other staff
• Ensures staff comply with all licensing and registration requirements
• Conducts venue opening and closing procedures, including the handling of cash
• May prepare and serve food and alcoholic and non-alcoholic beverages to patrons

Front office managers (Hotel) are excluded from this occupation. Front office managers (Hotel) are included in Occupation 161131 Accommodation Service Manager.

• Guest Services Supervisor

• Ensures that the front office team is well-prepared, adequately staffed and meets service standards
• Assigns tasks and responsibilities to accommodation service workers and maintains attendance records and rosters
• Assists in managing guest check-ins, check-outs and enquiries
• Assists with resolving any guest issues or special requests
• Collaborates with the front office manager to optimise room occupancy and assign rooms based on preferences and availability
• Trains and mentors front desk staff with ongoing coaching and feedback, to improve their skills and knowledge
• May perform front office and accommodation reception duties

Gaming managers are excluded from this occupation. Gaming managers are included in Occupation 161531 Licensed Club Manager.

• Casino Gaming Inspector

• Supervises the gaming activities of an establishment and ensures rules and regulations are adhered to
• Supervises and supports the scheduling and rostering of staff
• Ensures that gaming activities run smoothly
• Monitors and reports suspicious or illegal activities to the appropriate authorities
• Monitors cash drops to cashiers
• Verifies cash and colour chip change involving larger amounts to ensure correctness
• Observes and responds to incidents and settles disputes
• Trains and mentors Gaming Attendants, Dealers and Croupiers to improve their skills and knowledge
• May check playing cards, roulette wheels and dice to confirm validity

Executive housekeepers are excluded from this occupation. Executive housekeepers are included in Occupation 161131 Accommodation Service Manager.

• Allocates rooms and duties to an accommodation housekeeping team
• Coordinates the housekeeping workforce to meet daily deadlines
• Ensures suites are turned around as quickly and efficiently as possible
• Upholds accommodation's cleanliness standards, and conducts daily inspections for assigned rooms
• Trains and mentors the housekeeping team
• Works with the executive housekeeper to maintain a high standard of appearance of suites, public areas and back of house