4425 Patient Care and Patient Services Assistants
4425 Patient Care and Patient Services Assistants
Provide general assistance and personal care services to patients in hospitals and health care facilities.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
442531 Patient Care Assistant
Provides general assistance, emotional support and personal care services to patients in a health care facility.
Patient Services Assistants and Residential Aged Care Workers are excluded from this occupation. Patient Services Assistants are included in Occupation 442532 Patient Services Assistant. Residential Aged Care Workers are included in Occupation 421331 Residential Aged Care Worker.
Alternative titles
- Health Care Assistant
- Health Care Worker
- Personal Care Assistant (Health)
Skill level: 4
Main tasks
- Assists with personal care needs such as showering, dressing, eating, mobility and communication
- Negotiates with individuals and families regarding the acceptance of care provided
- Participates in care planning
- Supports a multidisciplinary team to adhere to health plans as directed by health care professionals
- Observes and reports changes in patients' conditions
- Reports complaints about care
- Assists with rehabilitation exercises, basic treatment and delivery of medications
442532 Patient Services Assistant
Assists with the provision of care to patients in a hospital by ensuring wards are neat and tidy, lifting and turning patients, transporting them in wheelchairs or on movable beds, and providing direct care and support.
Personal Care Assistants are excluded from this occupation. Personal Care Assistants are included in Occupation 442531 Patient Care Assistant.
Alternative titles
- Hospital Orderly
- Orderly
- Patient Support Assistant
- Theatre Orderly
- Wardsperson
Skill level: 4
Main tasks
- Transports patients in wheelchairs or mobile beds
- Provides safe patient handling and positioning in beds and transfers to and from beds
- Undertakes general duties, ensuring hospital wards are clean, orderly and sanitised, maintaining infection control protocols
- Provides direct care and support to patients, assisting with their personal needs such as showering and dressing
- Stocks and replenishes supplies of medical equipment, and transfers items between departments or wards
- Assists with the preparation and serving of patients' meals and beverages