442 Patient and Health Care Assistants
442 Patient and Health Care Assistants
Prepare patients for examinations and treatments, and provide general personal care and patient assistance services often under the supervision of Health Professionals.
OSCA skill level
The occupations in this minor group have a skill level corresponding to the qualifications and experience below.
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
4421 Allied Health Assistants
Work under the delegation and supervision of allied health professionals to provide therapy and support to individuals and groups, to protect, restore and maintain optimal function, and promote independence and wellbeing in various health, welfare and community settings.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
442131 Allied Health Assistant
Works under the delegation and supervision of an allied health professional to provide therapy and support to individuals and groups to protect, restore and maintain optimal function, and promote independence and wellbeing in various health, welfare and community settings.
Alternative titles
- Allied Health/Therapy Aide
- Allied Health/Therapy Assistant
Skill level: 3
Main tasks
- Creates resources to enhance therapy programs and undertakes research as delegated by the allied health professional
- Assists allied health professionals with therapy equipment and implementing programs
- Completes delegated therapy interventions under the direct or indirect supervision of an allied health professional or in multidisciplinary teams
- Observes patients' responses to therapy and reports any changes or concerns to therapists
- Completes administrative tasks to support the allied health professional, including documenting therapy progress and maintaining documents as required
4422 Assistants in Nursing
Provide limited patient care under the direction of nursing staff in hospitals and aged care facilities.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
442231 Assistant in Nursing
Provides limited patient care under the direction of nursing staff in a hospital or aged care facility.
Alternative titles
- Assistant Nurse
- Nursing Assistant
Skill level: 4
Main tasks
- Supports patients with daily activities such as mobility and personal care
- Follows therapy plans such as interventions, to assist patients
- Observes and reports changes in patients' conditions, and reports complaints about care provided
- Provides basic treatment and delivery of medications under the direction of nursing staff, including vaccinations
- Participates in planning the care of patients and residents
- Assists with rehabilitation exercises
- Assists in workplace health and safety
4423 Dental Assistants
Prepare patients for dental examinations, and assist dental practitioners, Hygienists and Therapists in providing care and treatment.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
442331 Dental Assistant
Prepares patients for dental examination, and assists dental practitioners, Hygienists and Therapists in providing care and treatment.
Alternative title
- Dental Nurse
Skill level: 4
Main tasks
- Assists dental practitioners during dental procedures
- Sterilises and prepares dental instruments and equipment
- Takes and develops dental radiographs (X-rays)
- Prepares dental materials such as cements, impression materials and restorative materials
- Provides fluoride therapy by applying remineralising solutions and desensitising agents
- Educates patients about maintaining good oral health, along with oral health care procedures
- Maintains and updates patient records and treatment plans
- Applies infection control procedures in the dental practice
- Orders and maintains dental supplies and equipment
4424 Optical Dispensers
Interpret optical prescriptions, and fit and service optical appliances such as spectacle frames and lenses.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
442431 Optical Dispenser
Interprets optical prescriptions, and fits and services optical appliances such as spectacle frames and lenses.
Registration or licensing may be required.
Skill level: 3
Main tasks
- Interprets optical prescriptions and advises on eyewear selection
- Takes measurements for proper fit of eyewear
- Fits frames to ensure comfort and alignment
- Dispenses and fits contact lenses, providing instructions on insertion, removal and care
- Educates on eyewear maintenance, repairs eyewear and sells a range of optical goods
4425 Patient Care and Patient Services Assistants
Provide general assistance and personal care services to patients in hospitals and health care facilities.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
442531 Patient Care Assistant
Provides general assistance, emotional support and personal care services to patients in a health care facility.
Patient Services Assistants and Residential Aged Care Workers are excluded from this occupation. Patient Services Assistants are included in Occupation 442532 Patient Services Assistant. Residential Aged Care Workers are included in Occupation 421331 Residential Aged Care Worker.
Alternative titles
- Health Care Assistant
- Health Care Worker
- Personal Care Assistant (Health)
Skill level: 4
Main tasks
- Assists with personal care needs such as showering, dressing, eating, mobility and communication
- Negotiates with individuals and families regarding the acceptance of care provided
- Participates in care planning
- Supports a multidisciplinary team to adhere to health plans as directed by health care professionals
- Observes and reports changes in patients' conditions
- Reports complaints about care
- Assists with rehabilitation exercises, basic treatment and delivery of medications
442532 Patient Services Assistant
Assists with the provision of care to patients in a hospital by ensuring wards are neat and tidy, lifting and turning patients, transporting them in wheelchairs or on movable beds, and providing direct care and support.
Personal Care Assistants are excluded from this occupation. Personal Care Assistants are included in Occupation 442531 Patient Care Assistant.
Alternative titles
- Hospital Orderly
- Orderly
- Patient Support Assistant
- Theatre Orderly
- Wardsperson
Skill level: 4
Main tasks
- Transports patients in wheelchairs or mobile beds
- Provides safe patient handling and positioning in beds and transfers to and from beds
- Undertakes general duties, ensuring hospital wards are clean, orderly and sanitised, maintaining infection control protocols
- Provides direct care and support to patients, assisting with their personal needs such as showering and dressing
- Stocks and replenishes supplies of medical equipment, and transfers items between departments or wards
- Assists with the preparation and serving of patients' meals and beverages
4429 Other Patient and Health Care Assistants
This unit group covers Patient and Health Care Assistants not elsewhere classified. It includes Patient Transport Officers.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
442931 Patient Transport Officer
Provides transport services to and from health care facilities for non-emergency patients.
Registration or licensing is required.
Skill level: 4
Main tasks
- Provides routine and non-emergency transportation of patients to and from health care facilities
- Transports essential equipment and materials, including wheelchairs and stretchers
- Provides and administers basic care to non-emergency patients
- Maintains comprehensive and accurate patient transport records
- Works with patients, relatives, Health Professionals and other emergency service providers to ensure optimal patient care
442999 Patient and Health Care Assistants nec
This occupation group covers Patient and Health Care Assistants not elsewhere classified.
Skill level: 4
Occupations in this group include:
- Ambulance Community Officer
- First Aid Officer