Latest release
Unit Group

4413 Mental Health Workers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

4413 Mental Health Workers

Assist individuals, families and groups with a range of mental health conditions and those experiencing emotional difficulties, distress and crisis. Support and empower clients to improve their quality of life.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
Occupation

441331 Mental Health Worker

Assists individuals, families and groups with a range of mental health conditions, and those experiencing emotional difficulties, distress and crisis. Supports and empowers clients to improve their quality of life.

Alternative title

  • Mental Health Recovery Worker

Specialisations

  • Mental Health Recovery Peer Support Worker
  • Psychosocial Support Worker

Skill level: 2

Main tasks

  • Assesses needs of individuals, families and groups, and supports them with recovery planning by helping them manage and adapt to the complex challenges of mental health
  • Provides coaching to increase recovery skills and personal capacity, including motivation, strengths, resilience and decision-making
  • Provides counselling to individuals or groups, and advocates for access to necessary services and resources
  • Develops and facilitates referrals to other useful services in the community
  • Prepares reports and maintains client records
  • Develops new services and mental health community programs, and educates families and community groups about mental health issues
  • Connects individuals to relevant services and activities in the community
  • May assist with making appointments and accompanying individuals to appointments or therapy sessions