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Minor Group

422 Disability Services and Support Workers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

422 Disability Services and Support Workers

Organise and provide care, support and services to people with disability in various settings.

Disability Employment Consultants are excluded from this minor group. Disability Employment Consultants are included in Occupation 411431 Employment Consultant.

OSCA skill level

The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Unit Group

4221 Disability Services and Residential Care Officers

Provide care and support services to people with disability and assist them to access and engage with a variety of social, education, training and social welfare services.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
Occupation

422131 Disability Services Officer

Works in a range of service units to provide care to people with disability and support access to a variety of education, training and welfare services.

Alternative title

  • Disability Care Coordinator

Specialisations

  • Disability Local Area Coordinator
  • Disability Support Coordinator

Skill level: 2

Main tasks

  • Assesses clients' needs and assists them in planning, implementing and accessing education, training, employment and additional health or welfare programs
  • Assists and supports people with disability in all aspects of daily living, including community inclusion, personal care, and building and maintaining independence and interpersonal relationships
  • Supports clients to create and work towards their goals, build capacity to make their own decisions and choices, and access services
  • Builds relationships in local communities to help promote inclusion and improve the accessibility of services and facilities
  • Monitors and reports on the progress of clients
Occupation

422132 Residential Care Officer

Provides care and supervision for people with disability in group housing care.

Residential Youth Workers are excluded from this occupation. Residential Youth Workers are included in Occupation 411731 Residential Youth Worker.

Specialisations

  • House Manager (Disability)
  • House Supervisor (Disability)

Skill level: 2

Main tasks

  • Supports families and provides education and care for people with disability in adult service units and group housing
  • Assesses clients' needs, and plans, develops and implements educational, training and support programs
  • Interviews clients and assesses the nature and extent of abilities
  • Monitors and reports on the progress of individuals
Unit Group

4222 Disability Support Workers and Team Leaders

Provide and oversee the delivery of disability support and services that help develop individual living skills and enhance community access and social inclusion for people with disability in their own homes.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

422231 Disability Support Worker

Provides general household assistance, emotional support and person-centred care to develop individual living skills and enhance community access and social inclusion for people with disability in their own homes.

Community Aged Care Support Workers and Residential Aged Care Workers are excluded from this occupation. Community Aged Care Support Workers are included in Occupation 421231 Community Aged Care Support Worker. Residential Aged Care Workers are included in Occupation 421331 Residential Aged Care Worker.

Alternative titles

  • Community Support Worker (Disability)
  • Disability Care Worker
  • Disability Support
  • Disability Worker

Skill level: 4

Main tasks

  • Supports people with disability with daily activities such as mobility, housekeeping tasks, personal care, medication and meal preparation
  • Negotiates with individuals and families regarding the acceptance of care provided
  • Provides emotional support, and assists in managing depression, confusion and grief
  • Identifies and facilitates community-based social activities for people with disability
  • Assists people with disability to access disability support services
  • Supports people with disability with training and employment
  • Manages risks and emergencies in a home care setting
Occupation

422232 Disability Team Leader

Oversees disability support and services to deliver person-centric services that help develop individual living skills, and enhance community access and social inclusion, for people with disability in their own homes.

Aged Care Team Leaders are excluded from this occupation. Aged Care Team Leaders are included in Occupation 421132 Aged Care Team Leader.

Alternative title

  • Disability Support Team Leader

Skill level: 3

Main tasks

  • Manages a team of disability support workers and ensures efficient running of day-to-day operations
  • Maintains attendance records and rosters for disability support workers
  • Works with government and non-government entities to provide services to clients and organise relevant funding
  • Oversees team training, education and professional development programs
  • Works with Disability Employment Consultants to integrate clients into the workforce
  • Works within relevant guidelines and adheres to codes of conduct to maintain a high standard of care
  • May oversee the provision of home care services for clients