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Unit Group

4211 Aged Care Coordinators and Team Leaders

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

4211 Aged Care Coordinators and Team Leaders

Plan and coordinate care and support services to assist older people in various aged care settings.

Disability Team Leaders are excluded from this unit group. Disability Team Leaders are included in Occupation 422232 Disability Team Leader.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
Occupation

421131 Aged Care Coordinator

Plans and organises person-centric services for older people in an aged care home or person's own home to improve quality of life.

Alternative title

  • Home Care Coordinator

Skill level: 3

Main tasks

  • Supports families, and provides education and care for persons in their home or aged care homes
  • Monitors and reports on the progress of clients and patient care plans
  • Evaluates clients' needs and plans, and develops and implements educational, training and support programs
  • Facilitates access to clinical services and health practitioners
  • Interviews clients and assesses the nature and extent of their abilities
  • Provides practical and emotional support to individuals
  • Complies with relevant policies to optimise safety and wellbeing of clients
Occupation

421132 Aged Care Team Leader

Oversees the day-to-day operations of a team of aged care workers, and ensures the delivery of high quality care and support to older people in various aged care settings.

Disability Team Leaders are excluded from this occupation. Disability Team Leaders are included in Occupation 422232 Disability Team Leader.

Alternative title

  • Aged Care Supervisor

Skill level: 3

Main tasks

  • Manages a team of aged care support workers and ensures efficient running of day-to-day operations
  • Maintains attendance records and rosters
  • Manages, anticipates and responds to unpredictable emerging situations
  • Onboards and responds to queries and feedback from clients and their families
  • Oversees team training, education and professional development programs
  • Complies with relevant policies to optimise the safety and wellbeing of clients
  • May support older people with daily activities