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Minor Group

421 Aged Care Workers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

421 Aged Care Workers

Organise and provide care, support and services to assist older people in various aged care settings and in their homes.

OSCA skill level

The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Unit Group

4211 Aged Care Coordinators and Team Leaders

Plan and coordinate care and support services to assist older people in various aged care settings.

Disability Team Leaders are excluded from this unit group. Disability Team Leaders are included in Occupation 422232 Disability Team Leader.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
Occupation

421131 Aged Care Coordinator

Plans and organises person-centric services for older people in an aged care home or person's own home to improve quality of life.

Alternative title

  • Home Care Coordinator

Skill level: 3

Main tasks

  • Supports families, and provides education and care for persons in their home or aged care homes
  • Monitors and reports on the progress of clients and patient care plans
  • Evaluates clients' needs and plans, and develops and implements educational, training and support programs
  • Facilitates access to clinical services and health practitioners
  • Interviews clients and assesses the nature and extent of their abilities
  • Provides practical and emotional support to individuals
  • Complies with relevant policies to optimise safety and wellbeing of clients
Occupation

421132 Aged Care Team Leader

Oversees the day-to-day operations of a team of aged care workers, and ensures the delivery of high quality care and support to older people in various aged care settings.

Disability Team Leaders are excluded from this occupation. Disability Team Leaders are included in Occupation 422232 Disability Team Leader.

Alternative title

  • Aged Care Supervisor

Skill level: 3

Main tasks

  • Manages a team of aged care support workers and ensures efficient running of day-to-day operations
  • Maintains attendance records and rosters
  • Manages, anticipates and responds to unpredictable emerging situations
  • Onboards and responds to queries and feedback from clients and their families
  • Oversees team training, education and professional development programs
  • Complies with relevant policies to optimise the safety and wellbeing of clients
  • May support older people with daily activities
Unit Group

4212 Community Aged Care Support Workers

Provide general household assistance, emotional support, and direct person-centred care for older people residing in their own homes.

Residential Aged Care Workers are excluded from this unit group. Residential Aged Care Workers are included in Occupation 421331 Residential Aged Care Worker.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

421231 Community Aged Care Support Worker

Provides general household assistance, emotional support and direct person-centred care for older people in their own homes.

Residential Aged Care Workers are excluded from this occupation. Residential Aged Care Workers are included in Occupation 421331 Residential Aged Care Worker.

Alternative titles

  • Community Aged Care Worker
  • Community Care Worker (Aged Care)
  • Home Care Worker (Aged Care)

Skill level: 4

Main tasks

  • Supports older people with daily activities such as mobility, housekeeping tasks, personal care and meal preparation
  • Negotiates with individuals and families regarding the acceptance of care provided
  • Oversees medication usage and monitors health care plans as directed by health care professionals
  • Provides emotional support and assists older people in managing depression, confusion and grief
  • Identifies and facilitates community-based social activities for older people
  • Manages risks and emergencies in a home care setting
Unit Group

4213 Residential Aged Care Workers

Provide general assistance, emotional support, and direct person-centred care for older people residing in aged care homes.

Community Aged Care Support Workers are excluded from this unit group. Community Aged Care Support Workers are included in Occupation 421231 Community Aged Care Support Worker.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

421331 Residential Aged Care Worker

Provides general assistance, emotional support and direct person-centred care for older people residing in an aged care home.

Community Aged Care Support Workers are excluded from this occupation. Community Aged Care Support Workers are included in Occupation 421231 Community Aged Care Support Worker.

Alternative titles

  • Aged Care Support Worker
  • Care Service Employee (Aged Care)
  • Personal Care Assistant (Aged Care)
  • Personal Care Worker (Aged Care)

Specialisation

  • Specialised Dementia Worker

Skill level: 4

Main tasks

  • Supports residents with daily activities, such as mobility and personal care
  • Monitors medication administration to ensure it is used correctly and effectively
  • Negotiates with individuals and families regarding the acceptance of care provided
  • Provides community engagement and social support to residents
  • Supports a multidisciplinary team to adhere to health plans as directed by health care professionals
  • Provides emotional support and assists residents in managing depression, confusion and grief
  • Complies with standards within an aged care facility
  • May perform specialised personal care, such as palliative care and dementia support
  • May facilitate basic medical procedures, such as catheterisation and peg feeding