• Parole or Probation Officer

• Provides written and verbal recommendations to courts and state parole authorities about offenders
• Develops and implements individualised case plans for offenders to assist them with their rehabilitation and reintegration into the community
• Monitors, supervises and visits offenders at their home and workplace to ensure compliance with the requirements of their court order or conditional release
• Conducts regular meetings with offenders to discuss their progress and address any issues or concerns
• Coordinates with law enforcement when offenders violate the terms of a court order or conditional release

Social Workers and Welfare Workers are excluded from this occupation. Social Workers are included in Occupation 261331 Social Worker. Welfare Workers are included in Occupation 411636 Welfare Worker.

• Family Case Worker
• Family Services Worker
• Family Support Officer

• Identifies families who require additional support and provides internal/external referrals
• Ensures families can access appropriate services, and encourages families and individuals with particular needs to participate in informal discussion, counselling or support groups
• Assists and collaborates with Social and Welfare Workers to develop holistic plans by establishing family assessments, safety plans, goals and interventions to ensure safety and wellbeing, and empower families towards positive change
• Liaises and collaborates with case workers and case work managers to ensure high quality service delivery, and provides updates regarding any issues and problem solves with them
• Assists with transporting clients to services and appointments
• Encourages parents to join community groups and playgroups
• Supports and advocates for the appropriate clinical care of mothers, babies and the wider family group
• Supports children being cared for by foster carers

• Rural Financial Counsellor

• Supports individuals in the community to resolve or alleviate financial stress
• Creates assessments of financial situations and assists with resolutions if necessary
• Provides information and options to address financial problems, and advocates and negotiates with creditors where required
• Improves financial capabilities and resilience by fostering improved use and management of money, including pathways to safe and affordable credit
• Facilitates referrals to other useful services in the community and provides information about government assistance
• Relays relevant information about consumer credit and bankruptcy
• Provides community training sessions on financial literacy and wellbeing

• Housing Services Officer

• Provides individually tailored and person-centred support to deliver safe, secure, suitable and affordable housing to improve individuals' and families' wellbeing
• Advises on rights and entitlements to ensure requirements for providing accommodation and housing standards are met
• Refers clients to appropriate sources of accommodation and income support
• Ensures that accommodation is suited to the needs of particular groups, such as older people and persons with additional requirements
• Develops, implements and delivers housing programs for at-risk and low-income individuals and families
• Organises emergency accommodation
• Prepares reports and maintains client records

• Support Worker (Refuge House)

• Assists individuals, families, refugees and asylum seekers with provision of crisis/refuge accommodation, and provides support to access relevant resources
• Ensures security of refuge
• Admits into refuge individuals and families who are homeless as a result of family and domestic violence, and/or crisis in emergency situations
• Provides emotional support to residents of the refuge
• Advises individuals and families about health and welfare resources and assistance, and refers them to relevant Professionals
• Provides assistance to access and transition to appropriate accommodation options, such as youth housing, family reconciliation, private rental and public housing
• Advocates for, and supports, individuals and families

• Welfare Officer

• Assists and supports individuals and families experiencing difficulties to access resources available to them
• Advises individuals on rights and entitlements to social security payments and services
• Assesses at-risk individuals and families, and provides intensive short-term crisis counselling for victims
• Assists to establish relationships with neighbourhood houses, community groups, employment training programs and other services to members of the community
• Refers clients to welfare support services
• Prepares reports and maintains client records