272 ICT Network and Testing Professionals
272 ICT Network and Testing Professionals
Research, analyse, plan, design, install, monitor, test and maintain ICT and telecommunications systems and networks to support the needs of organisations and individuals.
OSCA skill level
The occupations in this minor group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
2721 ICT Network Professionals
Analyse and recommend strategies for network architecture and development, implement, manage, maintain and configure network hardware and software, monitor and optimise network performance, and troubleshoot and provide user support.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
272131 ICT Network and Systems Engineer
Designs, implements, monitors and maintains computer networks, systems and infrastructure, and takes responsibility for configuration, installation and maintenance of computer hardware and software. Develops, documents and implements project plans and procedures, including for network security. Develops testing procedures, performs audits on computer hardware, software, networks, systems and infrastructure, and provides technical support where required.
Cloud Engineers and Network Architects are excluded from this occupation. Cloud Engineers are included in Occupation 273331 Cloud Engineer. Network Architects are included in Occupation 272133 Network Architect.
Specialisations
- ICT Infrastructure Engineer
- ICT Network Engineer
- ICT Systems Integrator
- Network Analyst
Skill level: 1
Main tasks
- Builds, implements, monitors and maintains computer networks and systems
- Researches, analyses, manages and monitors network infrastructure
- Ensures the ongoing performance of networks and systems
- Develops and modifies software and network programs through use of programming code
- Configures, installs and maintains computer hardware and software
- Develops and documents project plans and procedures regarding system configuration, incident resolutions, and system and network maintenance
- Plans, develops and implements network security measures, policies and procedures
- Develops testing procedures and audits computer hardware, software, networks and systems
- Provides technical support to resolve computer network and system issues
272132 Network Administrator
Installs and maintains hardware and software, implements, monitors and optimises network environments and infrastructure, documents diagnosis and resolution of network-related incidents, manages network security, and attends to other operational tasks. May also perform tasks such as help desk technical support and user training.
Alternative titles
- Network Specialist
- Network Support
Skill level: 1
Main tasks
- Monitors, maintains and optimises network environments and infrastructure
- Coordinates, installs and maintains computer software and hardware
- Implements, maintains, improves and audits security measures to ensure network security
- Troubleshoots and provides technical support for network-related incidents
- Reviews and updates policies, procedures and documentation relating to network design, infrastructure and security
- Coordinates backup management of all local resources to prevent loss of information
272133 Network Architect
Designs, plans, implements and optimises network infrastructure. Develops and maintains network-related documentation, collaborates with clients to create network designs, evaluates network hardware and software for selection, and drives automation of network processes. May also engage in resolution of critical network incidents.
Network Analysts are excluded from this occupation. Network Analysts are included in Occupation 272131 ICT Network and Systems Engineer.
Alternative title
- Network Designer
Skill level: 1
Main tasks
- Designs, plans, implements and optimises network architecture and infrastructure to align with business requirements and to meet specified operational parameters for capacity and performance
- Designs, reviews and implements network access and security technologies
- Considers network-related risks and specifies recovery routines and contingency procedures
- Develops and maintains network documentation, including network diagrams and capabilities
- Collaborates with clients to create network designs and test plans
- Evaluates and selects network hardware and software
- Drives automation of network-related processes
- May resolve critical network incidents
2722 ICT Quality Engineers and Test Analysts
Develop procedures and strategies to support, create, maintain and manage technical quality assurance processes, guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
272231 ICT Quality Assurance Engineer
Creates, maintains and manages technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments. Audits systems to ensure compliance with accredited internal and external industry quality standards and regulations.
Alternative titles
- Quality Analyst (ICT)
- Quality Manager (ICT)
- Quality Specialist (ICT)
Specialisations
- IT Auditor
- Management Systems Auditor (ICT)
- Systems Auditor (ICT)
Skill level: 1
Main tasks
- Develops and implements quality assurance plans, policies, standards and procedures for ICT systems, software and environments
- Conducts ICT system audits and assessments to identify non-compliance with quality assurance standards, regulatory requirements and accreditation standards
- Creates and oversees manual and automated tests of software and systems
- Develops corrective actions and improvement plans to address quality issues or non-compliance
- Coordinates and collaborates with cross-functional teams to ensure consistent application of quality assurance processes and procedures
- May supervise the work of ICT quality assurance teams
272232 ICT Support Engineer
Develops support procedures and strategies for systems, networks, operating systems and applications development. Solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.
Alternative title
- Support Analyst
Skill level: 1
Main tasks
- Diagnoses and resolves technical problems related to hardware, software, networks and systems
- Prioritises and triages incoming incidents and service requests to ensure timely response and escalation
- Diagnoses functionality errors and faults in systems and programming code to ensure systems perform to specification
- Develops, conducts and provides technical guidance and training in application software and operational procedures
- Performs system reviews and assessments, and recommends hardware and software strategies and directions
272233 ICT Test Analyst
Specifies, develops and executes test plans and test scripts, produces test cases, carries out testing using various techniques, and documents the results of tests in defect reports and related documentation. Uses automated test software applications to test the behaviour, functionality and integrity of ICT software and systems.
Analysts testing technical security controls are excluded from this occupation. Analysts testing technical security controls are included in Occupation 271137 Penetration Tester.
Specialisations
- Automation Test Engineer
- Software Tester
- Systems Test Engineer (ICT)
Skill level: 1
Main tasks
- Tests, identifies and diagnoses functionality errors and faults in software and/or systems
- Defines user acceptance scenarios based on business requirements
- Develops test plans outlining strategy, scope, resources and timelines for testing software and/or systems
- Develops test cases describing the input, execution conditions and expected output of systems to examine functionality
- Creates and maintains test documentation such as procedural and operational manuals, as well as test cases and test reports
- Conducts unit, integration and functional testing to ensure software meets requirements
- Tests software across different platforms, browsers, operating systems and devices
- Provides feedback and recommendations based on analysis of test results, and ensures it aligns with business requirements and specifications
- May automate software and/or system test cases using testing tools and frameworks
- May undertake system performance, load and stress testing
2723 Telecommunications Engineers
Plan, design, develop and monitor telecommunication systems, networks, devices and broadcasting equipment.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
272331 Telecommunications Engineer
Plans, designs, develops and monitors telecommunication systems, networks, devices and broadcasting equipment.
Alternative title
- Telecommunications Network Engineer
Skill level: 1
Main tasks
- Designs and develops telecommunications products, systems and networks
- Monitors and maintains the performance of complex telecommunication products, networks and systems
- Tests and evaluates telecommunications products, systems and networks to ensure functionality, performance and emergency contingency planning
- Provides technical support and troubleshooting for telecommunication products, systems and networks
- Develops and implements system and network security measures, and ensures compliance with regulations and legislation