Latest release
Unit Group

2221 Human Resources and Workplace Relations Advisers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

2221 Human Resources and Workplace Relations Advisers

Provide staffing and personnel administration services to support organisations' human resources policies and programs, assist in setting terms and conditions of employment, and resolve workplace disputes.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
Occupation

222131 Human Resources Adviser

Provides staffing and personnel administration services in support of an organisation's human resource policies and programs. Ensures an equitable work culture exists, focusing on inclusion of employees of diverse backgrounds.

Alternative titles

  • HR Adviser
  • Human Resources Consultant

Specialisations

  • Diversity, Equity and Inclusion Specialist
  • Personnel Officer
  • Workforce Planning Analyst

Skill level: 1

Main tasks

  • Arranges advertising of job vacancies, interviewing and testing of applicants, and selection of staff
  • Maintains personnel records and associated human resources information systems
  • Arranges the induction of staff, and provides information on conditions of service, salaries and promotional opportunities
  • Develops, plans and formulates enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
  • Manages diversity programs, projects, training and communication logistics
Occupation

222132 Workplace Relations Adviser

Assists employers in setting terms and conditions of employment. Resolves disputes by undertaking negotiations with staff on matters such as rates of pay and conditions of employment.

Alternative titles

  • Employment Relations Adviser
  • Industrial Relations Adviser

Skill level: 1

Main tasks

  • Undertakes negotiations on terms and conditions of employment in the workplace
  • Examines and resolves disputes and grievances on behalf of the employer
  • Studies and interprets legislation, awards, collective agreements and employment contracts, wage payment systems, and dispute settlement procedures
  • Provides industrial relations advice
  • Manages employee relations
  • Promotes a positive work environment
  • Mitigates risks associated with industrial disputes
  • Manages employment discipline and performance management processes