Latest release
Unit Group

2213 Electorate and Liaison Officers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

2213 Electorate and Liaison Officers

Manage the electorate offices of politicians and establish and facilitate communication between individuals, community groups, organisations and governments.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
Occupation

221331 Electorate Officer

Manages the electorate office of a politician, and liaises with constituents and the media on their behalf.

Skill level: 1

Main tasks

  • Manages day-to-day operations of a politician's divisional office within their electorate
  • Liaises with constituents to address concerns
  • Responds to enquiries and provides information
  • Prepares correspondence and media materials
  • Monitors media coverage and public opinion
  • Organises meetings and events
  • Maintains database of constituents and stakeholders
  • Manages electorate activities during an election
Occupation

221332 Liaison Officer

Establishes and facilitates communication between individuals, community groups, organisations and governments.

Specialisations

  • Aboriginal and Torres Strait Islander Liaison Officer
  • Business Liaison Officer
  • Community Liaison Officer
  • Disability Liaison Officer
  • Police Liaison Officer

Skill level: 1

Main tasks

  • Represents individuals, community groups, organisations and governments at meetings, forums and events to promote dialogue and understanding
  • Mediates and resolves conflicts and disputes between parties
  • Conducts research and analysis to identify stakeholder needs and priorities
  • Prepares reports, presentations and other communication materials, and develops and implements strategies to improve communication and cooperation
  • Monitors and evaluates the effectiveness of communication and engagement activities