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Unit Group

1729 Other Service Managers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

1729 Other Service Managers

This unit group covers Service Managers not elsewhere classified. It includes Boarding Kennel and Cattery Operators, Equipment Hire Managers, Retirement Village Managers and Security Managers (non-ICT).

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
Occupation

172931 Boarding Kennel or Cattery Operator

Organises and controls the operations of an establishment which offers temporary boarding for dogs and cats.

Skill level: 2

Main tasks

  • Manages the day-to-day operations of a boarding kennel or cattery
  • Ensures the facility is clean, safe and well-maintained
  • Receives and checks-in animals, ensuring all necessary documentation is completed
  • Provides food, water and exercise for animals according to their specific needs
  • Administers medications and treatments as required
  • Monitors the health and behaviour of animals and seeks veterinary care when necessary
  • Provides care and attention to animals to ensure their wellbeing
  • Maintains records of animals' stays, including feeding schedules, medications and special instructions
  • Handles customer enquiries, bookings and payments
  • Oversees the hiring, training and supervision of staff
Occupation

172932 Equipment Hire Manager

Organises and controls the operations of an establishment engaged in the hiring out of equipment to companies involved in areas such as building and engineering, construction, government, mining and resources, manufacturing, maintenance and special events, and to individuals for personal use.

Skill level: 2

Main tasks

  • Manages the stock, quality and maintenance of equipment for hire
  • Ensures compliance with safety regulations and industry standards
  • Negotiates equipment hire agreements with clients
  • Sources equipment and parts from vendors
  • Oversees the selection, training and performance of staff
Occupation

172933 Retirement Village Manager

Organises and controls the day-to-day operations of a retirement village to provide a range of accommodation, personal care services, and recreational and social activities for the use and enjoyment of residents.

Skill level: 2

Main tasks

  • Plans, directs and coordinates the organisation, its administration, and the operation of the establishment
  • Manages tenancy agreements and notices in line with state regulations, and handles new resident induction
  • Maintains standards according to hygiene, safety and other relevant regulations
  • Engages and trains staff, and establishes and maintains standards of staff performance and services to residents
  • Plans budgets and authorises expenditure
  • Liaises with resident committees and manages resident enquiries
  • May manage village transport, social clubs, restaurants, sports facilities and other recreational amenities
Occupation

172934 Security Manager (Non-ICT)

Manages the security functions of an organisation to ensure the safety and security of employees and facilities.

Registration or licensing may be required.

Chief Information Security Officers, Cyber Security Operations Coordinators and ICT security project managers are excluded from this occupation. Chief Information Security Officers are included in Occupation 113132 Chief Information Security Officer. Cyber Security Operations Coordinators are included in Occupation 271136 Cyber Security Operations Coordinator. ICT security project managers are included in Occupation 113232 ICT Project Manager.

Skill level: 2

Main tasks

  • Develops and implements security policies, procedures and strategies for an organisation
  • Plans, manages and coordinates security activities to safeguard employees and the assets and properties of an organisation
  • Implements strategies to identify, investigate and resolve security breaches
  • Analyses and evaluates security operations to identify risks and improve existing procedures
  • Assesses security risks, such as bomb threats, unauthorised entry and fire, and plans incident responses to mitigate the potential consequences of those risks
  • Communicates security status, updates and problems using established protocols
Occupation

172999 Service Managers nec

This occupation group covers Service Managers not elsewhere classified.

Registration or licensing may be required.

Skill level: 2

Occupations in this group include:

  • Landscaping Services Manager
  • Laundromat Operator
  • Marina Manager
  • Mining Camp Manager
  • Plumbing Services Manager
  • Recycling Centre Manager
  • Self-Storage Manager
  • Waste Depot Manager