Latest release
Unit Group

1713 Practice Managers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

1713 Practice Managers

Organise and control the functions and resources of health, legal, veterinary and other practices, including administrative systems and practice personnel.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience
Occupation

171331 Health Practice Manager

Organises and controls the functions and resources of a health practice, such as administrative systems and practice personnel.

Specialisations

  • Chiropractic Practice Manager
  • Dental Practice Manager
  • Medical Practice Manager
  • Physiotherapy Practice Manager

Skill level: 2

Main tasks

  • Manages and coordinates the rosters and activities of practice personnel to ensure the practice operates smoothly on a daily basis
  • Manages national health scheme payments, claims, private billings, debt collection and banking
  • Implements quality improvement initiatives to enhance the delivery of health care services
  • Implements and manages administrative systems, technology infrastructure, policies and procedures for the health practice
  • May develop and implement marketing strategies to promote the practice and attract new patients
Occupation

171332 Legal Practice Manager

Organises and controls the functions and resources of a legal practice, such as administrative systems and practice personnel.

Legal Secretaries are excluded from this occupation. Legal Secretaries are included in Occupation 521235 Legal Secretary.

Skill level: 2

Main tasks

  • Assigns tasks and responsibilities to legal support team members based on their skill and workload
  • Monitors performance of legal practice staff and provides feedback and training
  • Oversees the legal case loads and assignments of Legal Professionals, paralegals and administrative support staff, ensuring deadlines are met
  • Develops and implements policies and procedures to ensure compliance with industry specific regulations and best practices
  • Develops and maintains communication processes to ensure clients are provided updates on their relevant cases
  • Maintains the confidentiality and data security standards for client information and sensitive legal documentation
  • Reviews and maintains legal documentation
Occupation

171333 Veterinary Practice Manager

Organises and controls the functions and resources of a veterinary practice or hospital, such as administrative systems and practice personnel.

Skill level: 2

Main tasks

  • Oversees the tasks and responsibilities of the veterinary team, including Veterinarians, veterinary technicians and other support staff
  • Monitors performance of veterinary practice staff and provides feedback and training
  • Ensures medical staff, protocols and standards of care adhere to licensing and registration requirements
  • Monitors and maintains the storage and inventory of medical supplies and medications in accordance with regulatory requirements
  • Coordinates the maintenance and repairs of medical equipment to meet functionality and safety standards
Occupation

171399 Practice Managers nec

This occupation group covers Practice Managers not elsewhere classified.

Skill level: 2

Occupations in this group include:

  • Accounting Practice Manager
  • Advertising Agency Manager
  • Architectural Practice Manager
  • IT Practice Manager
  • Studio Manager (Graphic Design or Photography)