The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

Community Pharmacists and fast food managers are excluded from this occupation. Community Pharmacists are included in Occupation 263431 Community Pharmacist. Fast food managers are included in the Occupation 161231 Cafe or Restaurant Manager.

• Retail Store Manager
• Shop Manager

• Clothing Store Manager
• Hardware Store Manager
• Liquor Store Manager
• Newsagent
• Pharmacy Store Manager
• Retail Bakery Manager
• Service Station Manager
• Supermarket Manager

• Manages the daily operations of retail establishments
• Manages and supervises staff, including hiring, rostering, training and performance evaluation
• Develops and implements policies and procedures to ensure efficient and effective operations
• Monitors and analyses sales and financial data
• Manages retail establishment finances, including budgeting and financial reporting
• Develops and maintains relationships with suppliers, and negotiates contracts and pricing
• Implements marketing and promotional activities to attract and retain customers
• Resolves customer complaints and ensures high levels of customer satisfaction

Registration or licensing may be required.

• Manages the daily operations of an antiques business
• Sources and acquires antiques such as furniture, art, jewellery and china, for sale
• Inspects and evaluates the condition and authenticity of antiques
• Researches and appraises antiques to determine their market value
• Implements marketing and promotional activities to attract customers through various channels such as online platforms, auctions and fairs
• Provides expert advice and information to clients regarding the history, origin and value of antiques
• Negotiates and finalises the purchase and sale of antiques with clients
• Manages business finances, including budgeting and financial reporting
• May clean and restore antiques to enhance their appearance and value

• Manages the day-to-day operations of a post office
• Oversees mail and parcel delivery and collection
• Ensures compliance with postal and work health and safety regulations
• Manages staff in a post office
• Provides postal and retail services to customers
• Responds to customer enquiries and resolves issues
• Monitors postal supplies and equipment inventories
• Prepares financial reports and manages budgets