113 Chief Information Officers and ICT Managers
113 Chief Information Officers and ICT Managers
Plan, organise, direct, control and coordinate ICT and cyber security strategies and operations, and ICT projects, service delivery, systems and functions within organisations.
OSCA skill level
The occupations in this minor group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
1131 Chief Information and Chief Information Security Officers
Plan, organise, direct, control and coordinate the ICT and cyber security strategies, plans and operations of an organisation to ensure the ICT and cyber security infrastructure supports the organisation's overall operations and priorities.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
113131 Chief Information Officer
Plans, organises, directs, controls and coordinates the ICT strategies, plans and operations of an organisation to ensure the ICT infrastructure supports the organisation's overall operations and priorities.
Chief Information Security Officers are excluded from this occupation. Chief Information Security Officers are included in Occupation 113132 Chief Information Security Officer.
Alternative title
- Chief Technology Officer
Skill level: 1
Main tasks
- Analyses information needs and specifies technology to meet those needs
- Formulates and directs ICT strategies, and aligns ICT strategies with business objectives
- Oversees ICT infrastructure, ensuring optimal performance and security
- Assesses suitability of current ICT and data systems and processes, and oversees upgrades and maintenance
- Evaluates and manages risks related to ICT infrastructure, data security and other related areas
- Establishes business continuity and disaster recovery plans to minimise the impact and duration of disruptions to operations and ICT resources
113132 Chief Information Security Officer
Plans, organises, directs, controls and reviews the cyber security strategies, plans and operations in an organisation to ensure compliance with cyber security policy, standards, regulations and legislation.
Skill level: 1
Main tasks
- Formulates cyber security frameworks to secure an organisation's data and technology systems from threats
- Aligns cyber security initiatives with business objectives
- Reports on the cyber security risk profile, status of systems, security risks and security incidents
- Translates information security risks into operational risks
- Oversees an organisation's response to cyber security incidents, including crisis management
- Contributes to business continuity and disaster recovery plans related to cyber security
1132 ICT Managers
Plan, organise, direct, control and coordinate ICT projects, service delivery, systems and infrastructure within organisations.
OSCA skill level
The occupations in this unit group have a skill level corresponding to the qualifications and experience below.
- Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience
113231 ICT Operations Manager
Oversees daily operations of ICT systems and infrastructure in an organisation. Ensures the availability and reliability of servers, networks, hardware and software systems, optimises performance, and coordinates ICT maintenance and upgrades.
Alternative titles
- Application Support Manager
- ICT Support Manager
Skill level: 1
Main tasks
- Oversees the design, implementation and maintenance of ICT infrastructure to ensure optimal performance and reliability
- Develops and enforces ICT policies, procedures and standards for efficient operations
- Monitors and analyses system performance, and recommends and implements enhancements as required
- Implements disaster recovery and business continuity plans to ensure that critical ICT systems can be quickly restored in case of a disaster or system failure
113232 ICT Project Manager
Plans, organises, directs, controls and coordinates quality accredited ICT projects. Accountable for day-to-day operations of resourcing, scheduling, prioritisation and task coordination, and meeting project milestones, objectives and deliverables within agreed timeframes and budgets.
Alternative title
- ICT Program Manager
Specialisation
- ICT Security Project Manager
Skill level: 1
Main tasks
- Manages the entire lifecycle of ICT projects, including initiation, planning, execution, monitoring and closure
- Manages the selection, implementation and integration of new technology solutions into ICT projects
- Creates detailed project plans to outline deliverables, timelines, resource allocation and budgeting specific to ICT projects
- Identifies, analyses and manages risks associated with ICT projects to ensure smooth execution and delivery
- Implements and maintains quality assurance processes to ensure that ICT projects meet specified standards and requirements
- Manages multidisciplinary teams of various ICT professionals to ensure efficient project execution
113233 ICT Service Delivery Manager
Manages and coordinates the effective delivery of ICT services within an organisation in accordance with predefined service level agreements.
Alternative titles
- ICT Service Manager
- ICT Service Owner
Specialisation
- ICT Service Desk Manager
Skill level: 1
Main tasks
- Manages end-to-end ICT service delivery, ensuring adherence to agreed service levels and customer satisfaction
- Develops and oversees an effective communication infrastructure for incident management response and resolution
- Monitors service metrics to ensure performance and quality standards
- May manage relationships with external vendors, negotiate contracts and monitor services
113299 ICT Managers nec
This occupation group covers ICT Managers not elsewhere classified.
Skill level: 1
Occupations in this group include:
- Digital Product Owner
- ICT Architecture Manager
- ICT Business Intelligence Manager