The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

• Business Services Manager

• Provides high level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services
• Develops the organisation's administrative, financial, physical and staff resources
• Implements administrative, financial and operational procedural statements and guidelines for use by staff in the organisation
• Analyses complex resource management issues and initiatives that affect the organisation, and prepares associated reports, correspondence and submissions
• Provides information and support for the preparation of financial reports and budgets
• Leads, manages and develops administrative staff to ensure smooth business operations and the provision of accurate and timely information
• Represents the organisation in negotiations and at conventions, seminars, public hearings and forums, and promotes existing and new programs and policies

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

• Chief Financial Officer
• Finance Director
• Financial Controller

• Financial Administrator

• Determines, implements, monitors, reviews and evaluates budgetary and accounting strategies, policies and plans in consultation with other managers
• Provides financial information and interprets the implications for business performance and funding needs
• Coordinates the development, implementation and monitoring of accounting systems
• Directs the preparation of financial reports that summarise and forecast an organisation's financial position, such as income statements and balance sheets, and analyses future earnings and income
• Advises on investment strategies, sources of funds, and the distribution of earnings
• Delivers long-range profit forecasts, budgeting and financial reports
• Ensures compliance with financial legislation and standards

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

• HR Manager
• People and Culture Manager

• Employee Relations Manager
• Training and Development Manager

• Determines, implements, monitors, reviews and evaluates human resource management strategies, policies and plans
• Advises and assists other managers in applying sound recruitment and selection practices, and appropriate induction, training and development programs
• Develops and implements performance management systems to appraise and improve individual and team performance
• Represents the organisation in negotiations with unions and employees to determine remuneration and other conditions of employment
• Develops equal employment opportunity programs, and ensures compliance with related statutory requirements
• Oversees the application of redundancy and other employee retrenchment policies
• Monitors employment costs and productivity levels
• May train and advise other managers in personnel and workplace relations matters

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

• Public Policy Manager

• Strategic Planning Manager

• Develops, implements and monitors strategic and business planning activities, organisational programs, policies, processes, systems and procedures to achieve goals, objectives and work standards
• Develops, implements, administers and participates in policy research and analysis
• Coordinates the implementation of policies and practices
• Communicates organisational policies and procedures
• Establishes activity measures and measurements of accountability
• Oversees and participates in the development of policy documents and reports
• Consults with, and provides expert advice to, government officials and board members on policy, program and legislative issues
• Represents the organisation in negotiations and at conventions, seminars, public hearings and forums convened to discuss policy issues
• Undertakes short-term and long-term business planning as part of the managerial process
• Plans for uncertain future events

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

• R & D Manager

• Develops and implements research project strategies, priorities and targets to support commercial and policy developments
• Leads major research projects and coordinates activities of other research workers
• Assesses the benefits and monitors the costs and effectiveness of research and development activities
• Interprets results of research projects, and recommends associated product and service development innovations
• Provides advice on research and development options available to the organisation
• Monitors leading-edge developments in relevant disciplines and assesses implications for the organisation
• May publish results of significant research projects

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 1: Bachelor Degree, higher qualification, or at least five years of relevant experience

ICT quality managers are excluded from this occupation. ICT quality managers are included in Occupation 272231 ICT Quality Assurance Engineer.

• Liaises with technical, production and operational staff and management to ensure maximum quality outputs
• Updates and issues product specifications
• Oversees the activity of the quality assurance department and team in developing, implementing and maintaining processes and systems designed to ensure the quality and safety of the company's products
• Trains staff to uphold the highest quality standards
• Prepares for audits, reporting and quality improvement initiatives

• Develops and monitors regulatory policies, procedures and strategies
• Prepares, reviews and submits regulatory documents and applications to regulatory agencies
• Provides regulatory guidance, and coordinates with other departments within an organisation to ensure that products and services are compliant with relevant regulations
• Manages regulatory activities such as audits, regulatory agency inspections or product recalls
• Monitors changes in the regulatory environment to determine potential impacts on organisational processes

• Occupational Health and Safety Manager
• WHS Manager

• Manages the operations of the work health and safety business unit
• Manages work health and safety budgets
• Manages organisational response to any injury and compliance investigations
• Sets, monitors, reviews and evaluates work health and safety management strategies, policies and plans
• Oversees the organisation's work health and safety policies and practices to ensure compliance with legal requirements
• Advocates for work health and safety in organisational policy