Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• liaising with other staff about a range of matters relating to the organisation's operations
• drafting and preparing documents such as briefing notes, memoranda and correspondence
• maintaining appointment diaries and making travel arrangements
• processing mail, filing correspondence and maintaining records
• answering telephone calls and inquiries
• taking and transcribing dictation of letters and other documents

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• liaising with other staff on matters relating to the organisation's operations
• researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
• maintaining confidential files and documents
• attending meetings and acting as secretary as required
• maintaining appointment diaries and making travel arrangements
• processing incoming and outgoing mail, filing correspondence and maintaining records
• screening telephone calls and answering inquiries
• taking and transcribing dictation of letters and other documents
• may supervise other secretarial and clerical staff

521111 Personal Assistant

Performs liaison, coordination and organisational tasks in support of Managers and Professionals.

Skill Level: 2

Medical Secretaries are included in Unit Group 5421 Receptionists, in Occupation 542114 Medical Receptionist.

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• liaising with other staff to arrange meetings, and to gain and provide information
• preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
• maintaining appointment diaries and making travel arrangements
• processing incoming and outgoing mail, filing correspondence and maintaining records
• answering telephone calls, responding to inquiries and redirecting callers
• taking and transcribing dictation of letters and other documents
• greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
• may implement management decisions and maintain records of meetings
• may handle bookkeeping and petty cash functions

• 521211 Secretary (General)
• 521212 Legal Secretary

Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.

Skill Level: 2

Performs secretarial, clerical and other administrative tasks in support of Legal Professionals applying knowledge of legal terminology, procedures and documents.

Skill Level: 2