In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• working with users to formulate and document business requirements
• identifying, investigating, and analysing business processes, procedures and work practices
• identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• creating user and training documentation, and conducting formal training classes
• developing functional specifications for use by system developers
• using data and process modelling techniques to create clear system specifications for the design and development of system software
• acting as a central reference and information source, providing guidance and assistance in the system project decision making process
• consulting with users and programmers to design improvements to the functionality of websites, apps and systems

• 261111 ICT Business Analyst
• 261112 Systems Analyst
• 261113 User Experience Designer (ICT)

Alternative Titles:

• BA (ICT)
• Business Consultant (ICT)

Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

Skill Level: 1

Specialisation:

• Business Systems Analyst

Evaluates processes and methods used in existing ICT systems, proposes modifications, additional system components or new systems to meet user needs as expressed in specifications and other documentation.

Skill Level: 1

Alternative Titles:

• UI Designer
• Usability Architect
• User Interface Designer 
• UX Designer

A  User Experience Designer is involved in the end to end development process. This includes user research and consultation, strategy, design, branding, usability, function and testing. User Experience Designers predominantly work with digital tools, such as apps and websites.

Skill Level: 1

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and scripting languages and interfacing with operating environments
• designing and developing digital animations, imaging, presentations, games, audio and video clips, and Internet applications using multimedia software, tools and utilities, interactive graphics and programming languages
• communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning
• designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and scripting languages, to produce, maintain and support websites
• assisting in analysing, specifying and developing Internet strategies, web-based methodologies and development plans

• 261211 Multimedia Specialist
• 261212 Web Developer

Alternative Titles:

• Electronic Game Developer
• Multimedia Developer
• Multimedia Programmer

Creates and manipulates computer animation, audio, video and graphic image files into multimedia programs to produce data and content for CD-ROMs, information kiosks, multimedia presentations, websites, mobile telephone resources, electronic gaming environments, e-commerce and e-security solutions, and entertainment and education products.

Skill Level: 1

Alternative Title:

• Web Programmer

Plans, produces and maintains websites using web programming languages, software applications, technologies and databases together with specifications of user needs, often in conjunction with other ICT Professionals such as Business Analysts, Web Designers and network and usability specialists.

Skill Level: 1

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• researching, consulting, analysing and evaluating system program needs
• identifying technology limitations and deficiencies in existing systems and associated processes, procedures and methods
• testing, debugging, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications including technical security controls perform to specification
• writing and maintaining program code to meet system requirements, system designs and technical specifications in accordance with quality accredited standards
• writing, updating and maintaining technical program, end user documentation and operational procedures
• providing advice, guidance and expertise in developing proposals and strategies for software design activities such as financial evaluation and costings for recommending software purchases and upgrades
• managing testing and automation of software and application deployments
• collecting and analysing operational metrics
• developing continuous improvement and continuous delivery strategies across system design and software development
• the creation and development of the tools required to support software and its management and security
• performing forensic analysis to identify anomalies or threats
• encryption and decryption

• identification and mitigation of risks that may affect the performance and security throughout the lifecycle of the product.

• 261311 Analyst Programmer
• 261312 Developer Programmer
• 261313 Software Engineer
• 261314 Software Tester
• 261315 Cyber Security Engineer
• 261316 DevOps Engineer
• 261317 Penetration Tester
• 261399 Software and Applications Programmers nec

Alternative Title:

• Programmer Analyst

Analyses user needs, produces requirements documentation and system plans, and encodes, tests, debugs, maintains and documents programs and applications.

Skill Level: 1

Alternative Titles:

• Applications Developer
• ICT Developer
• ICT Programmer

Interprets specifications, technical designs and flow charts, builds, maintains and modifies the code for software applications, constructs technical specifications, including cyber security, from a business functional model, and tests and writes technical documentation.

Skill Level: 1

Specialisations:

• Cyber Security Developer
• Database Developer
• Database Programmer (Systems)
• Network Programmer
• Software Developer
• Software Programmer

Alternative Titles:

• Software Architect
• Software Designer

Designs, develops, modifies, documents, tests, implements, installs and supports software applications and systems.

Skill Level: 1

Specialisations:

• Computer Applications Engineer
• Database Designer
• Systems Architect

Specifies, develops and writes test plans and test scripts, produces test cases, carries out regression testing, and uses automated test software applications to test the behaviour, functionality and integrity of computer software, and documents the results of tests in defect reports and related documentation. It excludes testing of technical security controls.

Skill Level: 1

Alternative Title: 

• ICT Security Engineer
• Information Security Engineer 

Designs, develops, modifies, documents, tests, implements, installs and supports cybersecurity software applications and systems; ensures they are fully integrated.

Skill Level: 1

Facilitate and undertake communication, collaboration, integration and automation to improve efficiency and workflow across different specialist IT teams.

Skill Level: 1

Specialisations:

• Cloud Computing Engineer 
• Continuous Integration Engineer 

Alternative Titles:

• Ethical Hacker
• ICT Vulnerability Tester 
• White Hat

Creates test cases using in-depth technical analysis of risks and typical vulnerabilities and produces test scripts, materials and packs to test new and existing software or services, plans, coordinates and conducts cyber threat emulation activities in support of certification, accreditation, and operational priorities to verify deficiencies in technical security controls.

Skill Level: 1

This occupation group covers Software and Applications Programmers not elsewhere classified.

Skill Level: 1

Occupations in this group include:

• No occupations have currently been identified for this residual category.