In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
• maintaining personnel records and associated human resource information systems
• providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
• arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
• receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
• providing information on current job vacancies in the organisation to employers and job seekers
• undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
• studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
• developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
• overseeing the formation and conduct of workplace consultative committees and employee participation initiatives

• 223111 Human Resource Adviser
• 223112 Recruitment Consultant
• 223113 Workplace Relations Adviser

Alternative Title:

• Human Resource Consultant

Provides staffing and personnel administration services in support of an organisation's human resource policies and programs.

Skill Level: 1

Specialisations:

• Personnel Officer
• Workforce Planning Analyst

Alternative Title:

• Employment Consultant

Interviews applicants to determine their job requirements and suitability for particular jobs, and assists employers to find suitable staff.

Skill Level: 1

Specialisations:

• Casting Agent
• Literary Agent

Assists in resolving disputes by advising on workplace relations policies and problems, and representing industrial, commercial, union, employer or other parties in negotiations on rates of pay and conditions of employment.

Skill Level: 1

Specialisations:

• Industrial Relations Officer
• Trade Union Official
• Union Organiser

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

• identifying training needs and requirements of individuals and organisations
• setting human resource development objectives and evaluating learning outcomes
• preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
• designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
• liaising with external training providers to arrange delivery of specific training and development programs
• promoting internal and external training and development, and evaluating these promotional activities
• monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
• gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
• advising management on the development and placement of staff, and providing career counselling for employees
• keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
• writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

• 223311 Training and Development Professional

Alternative Title:

• Training Officer

Plans, develops, implements and evaluates training and development programs to ensure management and staff acquire the skills and develop the competencies required by an organisation to meet organisational objectives.

Skill Level: 1

Specialisations:

• Education Officer (Air Force and Army)
• Training Systems Officer (Navy)
• ICT Trainer