Minor Group

223 Human Resource and Training Professionals

Human Resource and Training Professionals plan, develop, implement and evaluate staff recruitment, retention, training and development programs, assist in resolving disputes by advising on workplace relations policies and problems, and represent industrial, commercial, union, employer and other parties in negotiations.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this minor group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
  • providing advice and information to management on human resource policies and procedures, staff performance and misconduct matters
  • undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
  • studying and interpreting legislation, awards and agreements, wage payment systems, and dispute settlement procedures
  • developing, planning and formulating workplace relations policies and programs, and procedures for their implementation
  • identifying and determining the need for training, through identifying competencies and defining training requirements in the work environment
  • designing, developing and assessing staff training and development
Unit Group

2231 Human Resource Professionals

Human Resource Professionals plan, develop, implement and evaluate staff recruitment, assist in resolving disputes by advising on workplace matters, and represent industrial, commercial, union, employer and other parties in negotiations on issues such as enterprise bargaining, rates of pay and conditions of employment.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • arranging for advertising of job vacancies, interviewing and testing of applicants, and selection of staff
  • maintaining personnel records and associated human resource information systems
  • providing advice and information to management on workplace relations policies and procedures, staff performance and disciplinary matters
  • arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunities
  • receiving and recording job vacancy information from employers such as details about job description, wages and conditions of employment
  • providing information on current job vacancies in the organisation to employers and job seekers
  • undertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances
  • studying and interpreting legislation, awards, collective agreements and employment contracts, wage payment systems and dispute settlement procedures
  • developing, planning and formulating enterprise agreements or collective contracts such as productivity-based wage adjustment procedures, workplace relations policies and programs, and procedures for their implementation
  • overseeing the formation and conduct of workplace consultative committees and employee participation initiatives

Occupations:

  • 223111 Human Resource Adviser
  • 223112 Recruitment Consultant
  • 223113 Workplace Relations Adviser

223111 Human Resource Adviser

Alternative Title:

  • Human Resource Consultant

Provides staffing and personnel administration services in support of an organisation's human resource policies and programs.

Skill Level: 1

Specialisations:

  • Personnel Officer
  • Workforce Planning Analyst

223112 Recruitment Consultant

Alternative Title:

  • Employment Consultant

Interviews applicants to determine their job requirements and suitability for particular jobs, and assists employers to find suitable staff.

Skill Level: 1

Specialisations:

  • Casting Agent
  • Literary Agent

223113 Workplace Relations Adviser

Assists in resolving disputes by advising on workplace relations policies and problems, and representing industrial, commercial, union, employer or other parties in negotiations on rates of pay and conditions of employment.

Skill Level: 1

Specialisations:

  • Industrial Relations Officer
  • Trade Union Official
  • Union Organiser
Unit Group

2233 Training and Development Professionals

Training and Development Professionals plan, develop, implement and evaluate training and development programs to ensure management and staff acquire the skills and develop the competencies required by organisations to meet organisational objectives.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • identifying training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
  • advising management on the development and placement of staff, and providing career counselling for employees
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Occupation:

  • 223311 Training and Development Professional

223311 Training and Development Professional

Alternative Title:

  • Training Officer

Plans, develops, implements and evaluates training and development programs to ensure management and staff acquire the skills and develop the competencies required by an organisation to meet organisational objectives.

Skill Level: 1

Specialisations:

  • Education Officer (Air Force and Army)
  • Training Systems Officer (Navy)
  • ICT Trainer