Major Group

4 Community and Personal Service Workers

Community and Personal Service Workers assist Health Professionals in the provision of patient care, provide information and support on a range of social welfare matters, and provide other services in the areas of aged care and childcare, education support, hospitality, defence, policing and emergency services, security, travel and tourism, fitness, sports and personal services.

Indicative Skill Level:

Most occupations in this major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • attending accidents, planning and implementing leisure activities for individuals in health care and the community, and providing nursing care for patients
  • advising clients on emotional, financial, recreational, health, housing and other social welfare matters
  • planning, conducting and participating in educational and recreational activities to encourage the physical, social, emotional and intellectual development of children
  • assisting Professionals in the provision of care and support to aged and disabled persons, patients in hospitals, clinics and nursing homes, and children in residential care establishments
  • serving and selling food and beverages in bars, cafes and restaurants, supervising staff in hotels, carrying luggage and escorting guests
  • maintaining public order and safety and providing specialised military services to the defence forces
  • protecting, patrolling and guarding properties and advising clients on security requirements
  • providing a range of personal services such as beauty therapy, teaching people to drive, arranging funerals, and organising and providing advice about travel and accommodation
  • organising and supervising groups and individuals pursuing physical fitness goals and outdoor adventure, participating in and officiating at sporting competitions, and coaching and training sporting competitors
Sub-major Group

41 Health and Welfare Support Workers

Health and Welfare Support Workers assist Health Professionals in the provision of patient care in hospitals, nursing homes and other health and community-based care facilities, and provide support, information and advice to clients on a range of social welfare matters.

​​​​​​​Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • attending accidents and providing pre-hospital care and transport
  • examining and treating ailments of the teeth and gums, and constructing and repairing dental devices
  • planning and implementing leisure activity programs for individuals in health care and in the community to assist in their social development and promote a sense of wellbeing
  • assessing, planning and implementing nursing care for patients according to accepted nursing practice and standards
  • providing advice, training and support to parents of newborn infants
  • acting as an advocate, interpreter and educator to assist in the provision and coordination of health care delivery to Indigenous communities
  • utilising a range of techniques such as soft tissue massage to assist healing, prevent injury and promote relaxation
  • advising clients on emotional, financial, recreational, health, housing and other social welfare matters
Minor Group

411 Health and Welfare Support Workers

Health and Welfare Support Workers assist Health Professionals in the provision of patient care in hospitals, nursing homes and other health and community-based care facilities, and provide support, information and advice to clients on a range of social welfare matters.

​​​​​​​Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • attending accidents and providing pre-hospital care and transport
  • examining and treating ailments of the teeth and gums, and constructing and repairing dental devices
  • planning and implementing leisure activity programs for individuals in health care and in the community to assist in their social development and promote a sense of wellbeing
  • assessing, planning and implementing nursing care for patients according to accepted nursing practice and standards
  • providing advice, training and support to parents of newborn infants
  • acting as an advocate, interpreter and educator to assist in the provision and coordination of health care delivery to Indigenous communities
  • utilising a range of techniques such as soft tissue massage to assist healing, prevent injury and promote relaxation
  • advising clients on emotional, financial, recreational, health, housing and other social welfare matters
Unit Group

4111 Ambulance Officers and Paramedics

Ambulance Officers and Paramedics provide emergency health care and transport for injured, sick, infirm and aged persons to medical facilities.

​​​​​​​Indicative Skill Level:

The occupation Ambulance Officer in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Intensive Care Ambulance Paramedic (Aus) / Ambulance Paramedic (NZ) in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing is required.

Tasks Include:

  • attending accidents, emergencies and requests for medical assistance
  • assessing health of patients, determining need for assistance, and assessing specialised needs and factors affecting patients' conditions
  • performing therapies and administering drugs according to protocol
  • resuscitating and defibrillating patients and operating life-support equipment
  • transporting accident victims to medical facilities
  • transporting sick and disabled persons to and from medical facilities for specialised treatment and rehabilitation
  • instructing community groups and essential service workers in first aid
  • attending public gatherings and sporting events where accidents and other health emergencies may occur
  • ensuring that ambulances are adequately maintained and stocked with medical supplies, and that equipment is in good working order
  • preparing written reports on the state of patients' injuries and treatment provided

Occupations:

  • 411111 Ambulance Officer
  • 411112 Intensive Care Ambulance Paramedic (Aus) / Ambulance Paramedic (NZ)

411111 Ambulance Officer

Provides specialised transport services and emergency health care for injured, sick, infirm and aged persons. Registration or licensing is required.

Skill Level: 2

Specialisation:

  • Patient Transport Officer

411112 Intensive Care Ambulance Paramedic (Aus) / Ambulance Paramedic (NZ)

Provides intensive pre-hospital health care to injured, sick, infirm and aged persons and emergency transport to medical facilities. Registration or licensing is required.

Skill Level: 1

Unit Group

4112 Dental Hygienists, Technicians and Therapists

Dental Hygienists, Technicians and Therapists provide supportive dental services in preventative and restorative dental procedures, and construct and repair dental appliances.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Dental Technician in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Dental Prosthetist in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • providing educational programs to motivate children, parents and the community in matters relating to oral health
  • providing fluoride therapy by applying remineralising solutions and desensitising agents
  • removing deposits from teeth
  • applying non-invasive fissure sealants to teeth
  • taking impressions of the mouth
  • taking dental radiographs
  • administering local anaesthesia by infiltration and mandibular nerve block
  • fabricating full and partial dentures
  • constructing mouth guards, crowns, metal clasps, inlays, bridgework and other aids
  • repairing and relining denture bases

Occupations:

  • 411211 Dental Hygienist
  • 411212 Dental Prosthetist
  • 411213 Dental Technician
  • 411214 Dental Therapist

411211 Dental Hygienist

Carries out preventative dental procedures under the direction of a Dentist. Registration or licensing is required.

Skill Level: 1

411212 Dental Prosthetist

Alternative Title:

  • Clinical Dental Technician

Designs, constructs, repairs and fits dentures and mouthguards. Registration or licensing is required. Note that in New Zealand a Dental Prosthetist is called a Clinical Dental Technician which is Skill Level 1.

Skill Level: 2

411213 Dental Technician

Constructs and repairs dentures and other dental appliances. Registration or licensing may be required.

Skill Level:

  • 2 Australia
  • 1 New Zealand

Specialisation:

  • Dental Laboratory Assistant

411214 Dental Therapist

Examines and treats diseases of the teeth in preschool, primary and secondary school children under the general supervision of a Dentist. Registration or licensing is required.

Skill Level: 1

Specialisation:

  • Oral Health Therapist
Unit Group

4113 Diversional Therapists

Diversional Therapists plan, design, coordinate and implement recreation and leisure-based activity programs to support, challenge and enhance the psychological, spiritual, social, emotional and physical wellbeing of individuals.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • planning and implementing leisure activity programs for individuals in health care and in the community to assist in their social development, and promote their sense of wellbeing
  • identifying individual needs through task analysis
  • evaluating and assessing clients' levels of abilities, interests, needs, strengths and weaknesses, and their ability to carry out a range of tasks and interact with others
  • maintaining a knowledge of resources available within a facility and within the community
  • organising leisure and recreational events
  • assisting with training and supervising volunteers and staff
  • providing information on available support resources within the local community
  • encouraging and supporting clients to take part in activities suited to their particular needs and interests
  • adapting programs to suit individual clients' needs, interests, skills and abilities

Occupation:

  • 411311 Diversional Therapist

411311 Diversional Therapist

Alternative Title:

  • Recreational Therapist

Plans, designs, coordinates and implements recreation and leisure-based activity programs to support, challenge and enhance the psychological, spiritual, social, emotional and physical wellbeing of individuals. Registration or licensing may be required.

Skill Level: 3

Specialisations:

  • Activities Coordinator
  • Activities Officer
Unit Group

4114 Enrolled and Mothercraft Nurses

Enrolled and Mothercraft Nurses provide nursing care to patients in hospitals, aged care and other health care facilities and in the community, and assist parents in providing care to newborn infants under the supervision of a Registered Nurse or Midwife.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing is required.

Tasks Include:

  • assessing, planning and implementing nursing care for patients according to accepted nursing practice and standards
  • providing interventions, treatments and therapies such as administering medications, and monitoring responses to treatments and care plans
  • assisting Registered Nurses and other team members to coordinate and evaluate care provided
  • promoting and assisting in health education activities for the prevention of ill health
  • bathing, feeding, changing and settling newborn infants
  • providing advice and training on infant care to parents of newborn infants
  • providing emotional support to parents of newborn infants

Occupations:

  • 411411 Enrolled Nurse
  • 411412 Mothercraft Nurse

411411 Enrolled Nurse

Alternative Title:

  • Nursing Assistant (NZ)

Provides nursing care to patients in a variety of health, aged care, welfare and community settings under the supervision of Registered Nurses. Registration or licensing is required.

Skill Level: 2

Specialisation:

  • Medical Assistant (Defence)

411412 Mothercraft Nurse

Provides care to newborn infants, and provides advice and training on infant care to parents of newborn infants. Registration or licensing is required.

Skill Level: 2

Unit Group

4115 Indigenous Health Workers

Indigenous Health Workers assist with the coordination and provision of health care delivery to Indigenous communities.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • maintaining health records and statistics
  • acting as an advocate in the community they serve, and as a communicator and interpreter on behalf of clients and other health workers
  • providing clinical functions, such as case management and follow-up, independently or in consultation with other health care providers
  • providing health education to individual clients and staff in health facilities
  • providing cultural education to persons outside the cultural community and life skills education to the community they serve
  • providing counselling and referring clients to other health care providers where necessary

Occupations:

  • 411511 Aboriginal and Torres Strait Islander Health Worker
  • 411512 Kaiāwhina (Hauora) (Māori Health Assistant)

411511 Aboriginal and Torres Strait Islander Health Worker

Liaises with patients, clients, visitors to hospitals and other medical facilities and staff at health clinics, and works as a team member to arrange, coordinate and provide health care delivery in Aboriginal and Torres Strait Islander community health clinics. Registration or licensing may be required.

Skill Level: 2

411512 Kaiāwhina (Hauora) (Māori Health Assistant)

Assists with health care delivery to patients and clients in accordance with Tikanga Māori (Māori culture and custom).

Skill Level: 2

Unit Group

4116 Massage Therapists

Massage Therapists perform therapeutic massage and administer body treatments for health, fitness and remedial purposes.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • massaging the soft tissues of the body, such as muscles, tendons and ligaments, to assist healing
  • utilising a range of massage techniques to enhance sports performance and prevent injury
  • administering treatments to promote relaxation, improve circulation and relieve muscle tension
  • assessing and treating specific soft tissue dysfunction and providing rehabilitation advice
  • employing other techniques, such as acupressure or Shiatsu, and complementary aids, such as infra-red lamps, wet compresses, ice, essential oils and herbal and mineral therapies, to assist recovery
  • assessing client's physical condition and case history and advising on stretching exercises and relaxation techniques

Occupation:

  • 411611 Massage Therapist

411611 Massage Therapist

Performs therapeutic massage and administers body treatments for relaxation, health, fitness and remedial purposes.

Skill Level: 2

Specialisations:

  • Chinese (Tui-Na) Masseur
  • Remedial Masseur
  • Shiatsu Therapist
  • Sports Medicine Masseur
  • Thai Masseur
Unit Group

4117 Welfare Support Workers

Welfare Support Workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • assessing clients' needs and planning, developing and implementing educational, training and support programs
  • interviewing clients and assessing the nature and extent of difficulties
  • monitoring and reporting on the progress of clients
  • referring clients to agencies that can provide additional help
  • assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • supervising offenders on probation and parole
  • assisting young people to solve social, emotional and financial problems
  • preparing submissions for funding and resources, and reports to government bodies and other agencies

Occupations:

  • 411711 Community Worker
  • 411712 Disabilities Services Officer
  • 411713 Family Support Worker
  • 411714 Parole or Probation Officer
  • 411715 Residential Care Officer
  • 411716 Youth Worker

411711 Community Worker

Facilitates community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.

Skill Level: 2

Specialisations:

  • Community Development Officer
  • Community Support Worker
  • Housing Officer

411712 Disabilities Services Officer

Works in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.

Skill Level: 2

411713 Family Support Worker

Assists the work of Social Workers and Welfare Workers by providing services and support to families.

Skill Level: 2

411714 Parole or Probation Officer

Supervises offenders who have been placed on probation by court order or released conditionally from corrective service institutions.

Skill Level: 2

411715 Residential Care Officer

Provides care and supervision for children or disabled persons in group housing or institutional care.

Skill Level: 2

411716 Youth Worker

Alternative Titles:

  • Youth Officer
  • Youth Support Worker

Assists young people as individuals or groups to solve social, emotional and financial problems in an agency framework.

Skill Level: 2

Specialisations:

  • Juvenile Justice Officer
  • Youth Accommodation Support Worker
  • Youth Liaison Officer
Sub-major Group

42 Carers and Aides

Carers and Aides provide basic care, supervision and other support services to individuals for the enhancement of their education, health, welfare and comfort.

​​​​​​​Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • planning, conducting and participating in educational and recreational activities to encourage the physical, social, emotional and intellectual development of children
  • supervising children in recreational activities
  • preparing and distributing educational aids
  • assisting children with intellectual, physical and behavioural difficulties with their academic studies
  • assisting Professionals in the provision of care and support to aged and disabled persons, patients in hospitals, clinics and nursing homes, and children in residential care establishments
  • assisting patients and clients with personal care needs, rehabilitative exercises and providing emotional support
Minor Group

421 Child Carers

Child Carers provide care and supervision for children in residential homes and non-residential childcare centres.

​​​​​​​Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • assisting in the preparation of materials and equipment for children's education and recreational activities
  • managing children's behaviour and guiding children's social development
  • preparing and conducting activities for children
  • entertaining children by reading and playing games
  • supervising children in recreational activities
  • supervising the daily routine of children
  • supervising the hygiene of children
Unit Group

4211 Child Carers

Child Carers provide care and supervision for children in residential homes and non-residential childcare centres.

​​​​​​​Indicative Skill Level:

The occupations Child Care Worker and Out of School Hours Care Worker in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Family Day Care Worker in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Nanny in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • assisting in the preparation of materials and equipment for children's education and recreational activities
  • managing children's behaviour and guiding children's social development
  • preparing and conducting activities for children
  • entertaining children by reading and playing games
  • supervising children in recreational activities
  • supervising the daily routine of children
  • supervising the hygiene of children

Occupations:

  • 421111 Child Care Worker
  • 421112 Family Day Care Worker
  • 421113 Nanny
  • 421114 Out of School Hours Care Worker

421111 Child Care Worker

Alternative Title:

  • Child Care Aide

Provides care and supervision for children in programs, such as long day care and occasional care, in childcare centres, hospitals and educational centres. Registration or licensing may be required.

Skill Level: 3

Specialisations:

  • Child Care Group Leader (Aus) (Skill Level 2)
  • Children's Nursery Assistant
  • Creche Attendant
  • Early Childhood Worker

421112 Family Day Care Worker

Alternative Title:

  • Family Day Carer

Provides care and supervision for babies and children, usually in the carer's own home and under local government or community-based schemes. Registration or licensing may be required.

Skill Level:

  • 4 Australia
  • 3 New Zealand

421113 Nanny

Assists parents in the provision of ongoing care and supervision for babies and children, usually in the child's home.

Skill Level: 4

421114 Out of School Hours Care Worker

Provides care for school age children in an out of school hours care program. Registration or licensing may be required.

Skill Level: 3

Minor Group

422 Education Aides

Education Aides perform non-teaching duties to assist teaching staff in schools, provide care and supervision for children in preschools, and provide assistance to Aboriginal, Torres Strait Islander and Maori students and their teachers.

​​​​​​​Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • demonstrating, supervising and participating in activities which enhance the physical, social, emotional and intellectual development of children in schools and preschool centres
  • preparing indoor and outdoor areas for learning and recreational activities
  • assisting children with intellectual, physical and behavioural difficulties with their academic studies
  • assisting children individually to learn social skills
  • assisting with preparing teaching aids, and copying and collating written and printed material
  • distributing and collecting lesson material
  • providing assistance to small groups of Aboriginal, Torres Strait Islander and Maori students
  • providing home-school liaison and counselling for Aboriginal, Torres Strait Islander and Maori students and their families
Unit Group

4221 Education Aides

Education Aides perform non-teaching duties to assist teaching staff in schools, provide care and supervision for children in preschools, and provide assistance to Aboriginal, Torres Strait Islander and Maori students and their teachers.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Teachers' Aide in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • demonstrating, supervising and participating in activities which enhance the physical, social, emotional and intellectual development of children in schools and preschool centres
  • preparing indoor and outdoor areas for learning and recreational activities
  • assisting children with intellectual, physical and behavioural difficulties with their academic studies
  • assisting children individually to learn social skills
  • assisting with preparing teaching aids, and copying and collating written and printed material
  • distributing and collecting lesson material
  • providing assistance to small groups of Aboriginal, Torres Strait Islander and Maori students
  • providing home-school liaison and counselling for Aboriginal, Torres Strait Islander and Maori students and their families

Occupations:

  • 422111 Aboriginal and Torres Strait Islander Education Worker
  • 422112 Integration Aide
  • 422113 Kaiāwhina Kohanga Reo (Māori Language Nest Assistant)
  • 422114 Kaiāwhina Kura Kaupapa Māori (Māori-medium School Assistant)
  • 422115 Preschool Aide
  • 422116 Teachers' Aide

422111 Aboriginal and Torres Strait Islander Education Worker

Assists Aboriginal and Torres Strait Islander students in their education, provides feedback to parents or guardians and teachers about students' progress, and liaises with educational bodies, government agencies and committees.

Skill Level: 4

Specialisations:

  • Aboriginal Education Worker Coordinator
  • Aboriginal Home-School Liaison Officer

422112 Integration Aide

Assists children with developmental disabilities in mainstream schools.

Skill Level: 4

422113 Kaiāwhina Kohanga Reo (Māori Language Nest Assistant)

Assists Kaiako Kohanga Reo (Māori Language Nest Teachers) with teaching duties and activities in the Māori language for children at pre-primary or early childhood level with emphasis given to Tikanga Māori (Māori custom).

Skill Level: 4

422114 Kaiāwhina Kura Kaupapa Māori (Māori-medium School Assistant)

Assists Kaiako Kura Kaupapa Māori (Māori-medium Primary School Teachers) with teaching duties and activities in the Māori language for children at primary school level with emphasis given to Tikanga Māori (Māori custom).

Skill Level: 4

422115 Preschool Aide

Provides care and supervision for children at preschool centres under the direction of Early Childhood (Pre-primary School) Teachers.

Skill Level: 4

Specialisation:

  • Kindergarten Assistant

422116 Teachers' Aide

Assists teaching staff in preparing teaching materials and with general classroom tasks.

Skill Level:

  • 4 Australia
  • 3 New Zealand

Specialisations:

  • School Services Officer
  • Student Liaison Officer
  • Teachers' Assistant
Minor Group

423 Personal Carers and Assistants

Personal Carers and Assistants provide basic care, supervision and other support services to individuals for the enhancement of their health, welfare and comfort.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • providing assistance, support, care and companionship to aged and disabled persons and others in need of care and in therapy programs
  • assisting Dental Practitioners
  • assisting in caring for patients in hospitals, clinics and nursing homes
  • caring for and supervising children in residential childcare establishments and correctional institutions
  • caring for people in refuges
Unit Group

4231 Aged and Disabled Carers

Aged and Disabled Carers provide general household assistance, emotional support, care and companionship for aged and disabled persons in their own homes.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Note: some roles within this unit group are at ANZSCO Skill Level 3.

Tasks Include:

  • accompanying aged and disabled persons during daily activities
  • assisting clients with their mobility
  • preparing food for clients
  • arranging social activities
  • performing housekeeping tasks such as vacuuming and cleaning
  • assisting in personal hygiene and dressing
  • providing companionship, friendship and emotional support
  • may do shopping and run errands
  • may live in with the person

Occupation:

  • 423111 Aged or Disabled Carer

423111 Aged or Disabled Carer

Alternative Titles:

  • Aged or Disabled Care Worker
  • Personal Carer
  • Personal Care Worker

Provides general household assistance, emotional support, care and companionship for aged or disabled people in their own homes.

Skill Level: 4 Note: some roles within this occupation are at ANZSCO Skill Level 3.

Unit Group

4232 Dental Assistants

Dental Assistants prepare patients for dental examination and assist Dental Practitioners, Hygienists and Therapists in providing care and treatment.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • receiving and preparing patients
  • arranging and handing instruments, medication, and other dental requisites to Dental Practitioners
  • preparing dental materials and processing X-rays
  • using suction devices and water sprays
  • performing routine maintenance on equipment
  • sterilising and preventing cross infection of equipment
  • may advise patients on dental health education and post-operative care and procedures
  • may act as receptionist for Dental Practitioners
  • may perform billing and other clerical tasks

Occupation:

  • 423211 Dental Assistant

423211 Dental Assistant

Alternative Titles:

  • Dental Chairside Assistant
  • Dental Nurse

Prepares patients for dental examination and assists Dental Practitioners, Hygienists and Therapists in providing care and treatment.

Skill Level: 4

Unit Group

4233 Nursing Support and Personal Care Workers

Nursing Support and Personal Care Workers provide assistance, support and direct care to patients in a variety of health, welfare and community settings.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Note: some roles within this unit group are at ANZSCO Skill Level 3.

Registration or licensing may be required.

Tasks Include:

  • assisting patients with their personal care needs such as showering, dressing and eating
  • assisting patients with their mobility and communication needs
  • participating in planning the care of individuals
  • following therapy plans such as interventions to assist those with dementia and behavioural problems
  • observing and reporting changes in patients' condition, and reporting complaints about care
  • assisting with rehabilitation exercises, basic treatment and delivering medications
  • providing direct support and assistance to therapists

Occupations:

  • 423311 Hospital Orderly
  • 423312 Nursing Support Worker
  • 423313 Personal Care Assistant
  • 423314 Therapy Aide

423311 Hospital Orderly

Alternative Titles:

  • Patient Services Assistant
  • Wardsperson

Assists with the provision of care to patients in a hospital by ensuring wards are neat and tidy, lifting and turning patients and transporting them in wheelchairs or on movable beds, and providing direct care and support.

Skill Level: 4

423312 Nursing Support Worker

Alternative Titles:

  • Assistant in Nursing
  • Nurses' Aide (NZ)

Provides limited patient care under the direction of nursing staff.

Skill Level: 4 Note: some roles within this occupation are at ANZSCO Skill Level 3.

Specialisation:

  • Paramedical Aide

423313 Personal Care Assistant

Provides routine personal care services to people in a range of health care facilities or in a person's home.

Skill Level: 4 Note: some roles within this occupation are at ANZSCO Skill Level 3.

Specialisation:

  • Health Care Assistant

423314 Therapy Aide

Alternative Title:

  • Therapist's Assistant

Assists therapists in providing therapy programs and in the direct care of their patients in a variety of health, welfare and community settings. Registration or licensing may be required.

Skill Level: 4

Specialisations:

  • Diversional Therapist's Assistant
  • Occupational Therapist's Assistant
  • Physiotherapist's Assistant
Unit Group

4234 Special Care Workers

Special Care Workers provide care and supervision for children and young people in residential and institutional facilities, and provide care and support to people in refuges.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3); or

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

The occupation Hostel Parent in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • planning and implementing programs of supervision and care for children and young people in residential care
  • supervising and arranging activities to enhance the physical, social, emotional and intellectual development of children and young people in residential care
  • waking children and young people and ensuring they are washed, dressed, fed and ready for educational and recreational activities
  • supervising children and young people during domestic activities such as eating meals and showering
  • maintaining discipline, enforcing regulations and behaviour standards, compiling disciplinary reports and assisting in implementing remedial measures
  • organising refuge accommodation
  • providing emotional support to residents of refuges
  • referring residents of refuges for health and welfare assistance
  • ensuring security of refuge

Occupations:

  • 423411 Child or Youth Residential Care Assistant
  • 423412 Hostel Parent
  • 423413 Refuge Worker

423411 Child or Youth Residential Care Assistant

Provides care and supervision for children and young people living in residential or institutional facilities such as group homes and correctional institutions. Registration or licensing may be required.

Skill Level: 3

423412 Hostel Parent

Alternative Title:

  • House Parent

Provides care and supervision for children and young people living in residential facilities such as boarding school residential colleges and hostels. Registration or licensing may be required.

Skill Level: 4

423413 Refuge Worker

Provides services and support to people seeking assistance in a refuge.

Skill Level: 3

Sub-major Group

43 Hospitality Workers

Hospitality Workers provide services to patrons of hotels, bars, cafes, restaurants, casinos and similar establishments.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • serving and selling beverages
  • taking food orders and serving food
  • clearing used dishes, cutlery and glassware from dining and drinking areas
  • providing gaming services within casinos and other gaming establishments
  • supervising and coordinating the activities of hotel porters and other hotel staff
  • explaining and enforcing safety regulations in hotels
  • carrying luggage and escorting guests
  • may book tours, taxis and restaurants for guests
Minor Group

431 Hospitality Workers

Hospitality Workers provide services to patrons of hotels, bars, cafes, restaurants, casinos and similar establishments.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • serving and selling beverages
  • taking food orders and serving food
  • clearing used dishes, cutlery and glassware from dining and drinking areas
  • providing gaming services within casinos and other gaming establishments
  • supervising and coordinating the activities of hotel porters and other hotel staff
  • explaining and enforcing safety regulations in hotels
  • carrying luggage and escorting guests
  • may book tours, taxis and restaurants for guests
Unit Group

4311 Bar Attendants and Baristas

Bar Attendants and Baristas prepare, mix and serve alcoholic and non-alcoholic drinks to patrons in bars in licensed establishments, and prepare and serve espresso coffee and other hot beverages to patrons in cafes, coffee shops and dining establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • preparing, serving and selling cocktails, mixed drinks, bottled, canned and other alcoholic and non-alcoholic beverages, and a variety of coffee beverages such as lattes, cappuccinos and other espresso-based beverages
  • cleaning and maintaining bar service areas, coffee-making areas and espresso machines
  • collecting payment for sales and operating cash registers
  • promoting services and products
  • washing glassware and arranging bottles and glasses
  • tapping kegs and attaching supply lines
  • replenishing drink dispensers, shelves and refrigerators
  • selling light snacks
  • selecting and grinding coffee

Occupations:

  • 431111 Bar Attendant
  • 431112 Barista

431111 Bar Attendant

Alternative Title:

  • Bar Steward

Prepares, mixes and serves alcoholic and non-alcoholic drinks to patrons in a bar in a licensed establishment.

Skill Level: 4

431112 Barista

Prepares and serves espresso coffee and other hot beverages to patrons in a cafe, coffee shop, restaurant or dining establishment.

Skill Level: 4

Unit Group

4312 Cafe Workers

Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • preparing and serving food and beverages for consumption on the premises
  • taking customers' food and beverage orders
  • operating cash registers, accepting payments and preparing sales invoices
  • clearing away used dishes and cutlery from tables when customers are finished
  • cleaning and preparing tables for use
  • washing dishes, cutlery and cooking utensils
  • cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
  • participating in stocktakes and assisting in putting away new stock
  • providing backup to other cafe employees

Occupation:

  • 431211 Cafe Worker

431211 Cafe Worker

Alternative Titles:

  • Cafe Assistant
  • Cafe Attendant

Sells and serves food and beverages for consumption on premises in a cafe or similar establishment.

Skill Level: 5

Specialisation:

  • Canteen Attendant
Unit Group

4313 Gaming Workers

Gaming Workers provide gaming services within casinos and other gambling establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • ensuring that games operating in the casino pit run smoothly
  • monitoring cash drops to cashiers and chip transactions
  • observing incidents and settling disputes arising at gaming tables
  • dealing games in accordance with casino rules, policies and procedures and ensuring that bets are placed within the rules of the game
  • checking that appropriate betting limit signs are in place
  • checking playing cards
  • verifying cash and colour chip change involving larger amounts with the casino gaming inspector
  • advising patrons about the rules and etiquette of games
  • counting the amount of cash chips in the float and entering a closer slip with the corresponding amount in the cash total
  • calculating and paying winning bets

Occupation:

  • 431311 Gaming Worker

431311 Gaming Worker

Alternative Title:

  • Croupier

Provides gaming services within a casino or other gambling establishment.

Skill Level: 4

Specialisations:

  • Casino Gaming Inspector
  • Gaming Pit Boss
Unit Group

4314 Hotel Service Managers

Hotel Service Managers supervise and coordinate the activities of hotel service workers.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances
  • may perform front office and hotel reception duties

Occupation:

  • 431411 Hotel Service Manager

431411 Hotel Service Manager

Alternative Title:

  • Hotel Service Supervisor

Supervises and coordinates the activities of hotel service workers.

Skill Level: 2

Specialisations:

  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager
Unit Group

4315 Waiters

Waiters serve food and beverages in hotels, restaurants, clubs and dining establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • setting and arranging tables
  • greeting customers and presenting them with menus and beverage lists
  • taking orders and relaying them to kitchen and bar staff
  • serving food and beverages
  • opening bottles and pouring beverages
  • clearing tables and returning dishes and cutlery to kitchen
  • removing empty bottles and used glasses from tables, and refilling and replacing glasses
  • collecting payments for sales and operating point of sales machines and cash registers
  • may recommend wines to complement food

Occupation:

  • 431511 Waiter

431511 Waiter

Alternative Title:

  • Food and Beverage Attendant

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Skill Level: 4

Specialisations:

  • Drink Waiter
  • Formal Service Waiter
  • Silver Service Waiter
  • Sommelier
  • Wine Steward
Unit Group

4319 Other Hospitality Workers

This unit group covers Hospitality Workers not elsewhere classified. It includes Bar Usefuls or Bussers, and Doorpersons or Luggage Porters.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Occupations:

  • 431911 Bar Useful or Busser
  • 431912 Doorperson or Luggage Porter
  • 431999 Hospitality Workers nec

431911 Bar Useful or Busser

Alternative Titles:

  • Bar Back
  • Glassie

Cleans and maintains public areas in a bar, club or dining establishment by collecting and returning dishes, cutlery and glasses to the kitchen or bar, wiping tables, bars and spillages, and emptying bins and ashtrays.

Skill Level: 5

431912 Doorperson or Luggage Porter

Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

Skill Level: 5

431999 Hospitality Workers nec

This occupation group covers Hospitality Workers not elsewhere classified.

Skill Level: 5

Occupations in this group include:

  • Cellar Hand (Hotel)
  • Uniform Room Attendant
Sub-major Group

44 Protective Service Workers

Protective Service Workers protect and preserve property, public order and safety through the provision of defence, firefighting, police, custodial and security services.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • providing specialised military services to the defence forces
  • controlling and extinguishing fires
  • maintaining public order and safety through the enforcement of laws
  • observing the conduct and behaviour of prisoners to prevent disturbances and escapes
  • patrolling and guarding properties, and checking for unauthorised entry
  • conducting investigations for clients
  • advising clients on security requirements, and recommending and designing security specifications
Minor Group

441 Defence Force Members, Fire Fighters and Police

Defence Force Members, Fire Fighters and Police protect and preserve property, public order and safety through the provision of specialised military services to the defence forces, the enforcement of laws, attendance at emergencies, and control and extinguishment of fires.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • performing specialised military services for the defence forces
  • controlling and extinguishing fires
  • rescuing people stranded or trapped in dangerous situations
  • maintaining public order and safety
  • patrolling assigned areas
  • investigating offences and complaints
  • gathering evidence
  • pursuing, arresting and interviewing suspects
  • maintaining records and preparing reports
Unit Group

4411 Defence Force Members - Other Ranks

Defence Force Members - Other Ranks provide specialised military services to the Australian and New Zealand Defence Forces.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • guarding airfields and other defence force bases
  • serving as an infantry soldier
  • erecting bridges, building field defences, constructing temporary roads, clearing minefields, repairing airfields and demolishing targets using explosives
  • crewing armoured fighting vehicles
  • operating artillery, ground and surface-based defence systems, shipboard weapons and other advanced specialist military weapons and equipment
  • providing firepower and ground-based air defence
  • establishing and maintaining command, control and communications equipment and facilities
  • conducting surveillance, reconnaissance and boarding operations
  • maintaining personal arms and ammunition

Occupation:

  • 441111 Defence Force Member - Other Ranks

441111 Defence Force Member - Other Ranks

Provides specialised military services to the Australian or New Zealand Defence Forces.

This occupation includes the following ranks:

  • Air Force: Aircraftman/Aircraftwoman, Corporal, Leading Aircraftman/Aircraftwoman
  • Army: Corporal, Lance Corporal, Private
  • Navy: Able Seaman, Leading Seaman, Seaman

This occupation excludes Defence Force Members - Other Ranks performing duties for which there is a civilian equivalent. These members are included with the closest civilian occupation. For example, Mechanic Recovery is included in Unit Group 7331 Truck Drivers, in Occupation 733115 Tow Truck Driver.

Skill Level: 3

Specialisations:

  • Aircraft Life Support Fitter (Air Force)
  • Airfield Defence Guard (Air Force)
  • Air Surveillance Operator (Air Force)
  • Geospatial Imagery Intelligence Analyst (Air Force)
  • Security Police (Air Force)
  • Signal Operator Linguist (Air Force)
  • Signal Operator Technical (Air Force)
  • Aircraft Life Support Fitter (Army)
  • Air Dispatcher (Army)
  • Combat Engineer (Army)
  • Commando (Army)
  • Crewman Armoured Personnel Carrier M113 (Army)
  • Crewman Australian Light Armoured Vehicle (ASLAV) (Army)
  • Crewman Main Battle Tank (Army)
  • Ground Crewman Mission Support (Army)
  • Gun Number (Army)
  • Marine Specialist (Army)
  • Operator Artillery Meteorology and Surveyor (Army)
  • Operator Electronic Warfare (Army)
  • Operator Ground Based Air Defence (Army)
  • Operator Weapon Locating Radar (Army)
  • Rifleman (Army)
  • Acoustic Warfare Analyst (Navy)
  • Aircrewman (Navy)
  • Boatswains Mate (Navy)
  • Combat Systems Operator (Navy)
  • Combat Systems Operator Mine Warfare (Navy)
  • Electronic Warfare - Linguist (Navy)
  • Electronic Warfare - Technical (Navy)
  • Naval Police Coxswain (Navy)
Unit Group

4412 Fire and Emergency Workers

Fire and Emergency Workers attend emergencies to minimise risk to community safety and security and protect life and property.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • attending the scene of fires and other emergencies reported to authorities
  • rescuing and evacuating people stranded or trapped in dangerous situations
  • operating pumps, spraying water, foam and chemicals from hoses, portable extinguishers and other appliances to extinguish fires and to disperse or neutralise dangerous substances
  • cutting openings in buildings and crashed vehicles to free occupants
  • maintaining site security systems
  • administering first aid
  • attending and participating in training activities, rescue classes, drills, demonstrations and courses in emergency and fire-fighting techniques
  • training recruits in emergency procedures and practices
  • visiting buildings and potential fire hazards to study access points and locations of hydrants
  • maintaining tools and equipment

Occupations:

  • 441211 Emergency Service Worker
  • 441212 Fire Fighter

441211 Emergency Service Worker

Alternative Title:

  • Emergency Response Officer

Attends the scene of emergencies to minimise risk to community safety and security.

Skill Level: 3

Specialisation:

  • Industrial Paramedic

441212 Fire Fighter

Responds to fire alarms and emergency calls, controls and extinguishes fires, and protects life and property. Registration or licensing may be required.

Skill Level: 3

Specialisations:

  • Fire Engineer (Army)
  • Fire Prevention Officer
  • Leading Firefighter
Unit Group

4413 Police

Police protect and preserve property, public order and safety through the enforcement of laws.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • investigating and prosecuting offences committed in areas such as organised, corporate and computer crime, environmental offences, drug trafficking, fraud, counterfeiting and terrorism
  • securing and examining scenes of crimes and accidents to locate and obtain evidence for analysis
  • protecting witnesses and investigating official corruption
  • maintaining public order and safety
  • patrolling assigned areas to minimise potential for public disturbance and crime
  • investigating accidents, crimes, minor offences and citizens' complaints, gathering evidence, and pursuing, arresting and interviewing suspected offenders
  • testing persons suspected of driving under the influence of alcohol and drugs and issuing infringement notices for traffic offences
  • directing and re-routing traffic at congested areas
  • attending community meetings and answering inquiries from the public where necessary
  • providing advice and assistance to victims of crime and their families
  • maintaining records and preparing reports

Occupations:

  • 441311 Detective
  • 441312 Police Officer

441311 Detective

Investigates serious crimes, such as terrorism, homicide, armed robbery, vice and arson, and gathers evidence to arrest and prosecute suspected offenders.

Skill Level: 2

Specialisations:

  • Detective Sergeant
  • Plain Clothes Police Officer

441312 Police Officer

Maintains public order, and enforces laws by investigating crimes, patrolling public areas and arresting suspected offenders.

Skill Level: 2

Specialisations:

  • Bomb Squad Officer
  • Mounted Police Officer
  • Search and Rescue Officer
  • Tactical Response Group Officer
Minor Group

442 Prison and Security Officers

Prison and Security Officers supervise and control the activities of inmates in correctional institutions, and provide security and investigative services to organisations and individuals.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • observing the conduct and behaviour of prisoners to prevent disturbances and escapes
  • supervising prisoners during work assignments, recreational periods, sporting activities and meals
  • patrolling and guarding properties, and checking for unauthorised entry
  • providing armed escort for the transport of cash and other valuables
  • maintaining order at venues where there are large gatherings of people
  • conducting investigations for clients
  • advising clients on security requirements and recommending and designing security specifications
Unit Group

4421 Prison Officers

Prison Officers supervise and control the activities of inmates in prisons and other correctional institutions.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • observing the conduct and behaviour of prisoners to prevent disturbances and escapes
  • inspecting and maintaining the security of locks, window bars, grilles, doors and gates
  • supervising prisoners during work assignments, recreational periods, sporting activities and meals
  • assisting with the implementation of education, rehabilitation and other programs organised for prisoners
  • searching prisoners and cells for weapons, drugs and other contraband items
  • patrolling assigned areas and reporting breaches of rules, unsatisfactory attitudes and prisoner adjustment problems
  • requisitioning prisoners' clothing, toiletries, reading material and other allowable items
  • supervising prisoners in transit between courts, prisons and other facilities

Occupation:

  • 442111 Prison Officer

442111 Prison Officer

Alternative Title:

  • Correctional Officer
  • Corrections Officer

Supervises and controls the activities of inmates in a prison or other correctional institution.

Skill Level: 4

Specialisation:

  • Custodial Officer
Unit Group

4422 Security Officers and Guards

Security Officers and Guards provide security and investigative services to organisations and individuals.

Indicative Skill Level:

The occupations Crowd Controller, Private Investigator and Security Officer have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupations Alarm, Security or Surveillance Monitor, Armoured Car Escort, Retail Loss Prevention Officer and Security Officers and Guards nec have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate I or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

The occupation Security Consultant has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • patrolling property and checking doors, windows and gates for unauthorised entry
  • watching for irregularities such as fire hazards, malfunctions of machines and equipment, lights left on, leaking water pipes and unlocked security doors
  • issuing security passes to authorised visitors and giving directions
  • monitoring alarms and contacting supervisors, police and fire brigades by radio or phone if security is breached or fire is detected
  • picking up and ensuring the safe delivery of cash, payrolls and valuables
  • operating coin and currency counting machines, and carrying out cash counting and packaging functions
  • maintaining order at venues where there are large gatherings of people
  • conducting investigations for clients and preparing evidence for court proceedings
  • detecting and investigating theft and other unlawful acts carried out in retail establishments
  • advising clients on security requirements and designing security specifications

Occupations:

  • 442211 Alarm, Security or Surveillance Monitor
  • 442212 Armoured Car Escort
  • 442213 Crowd Controller
  • 442214 Private Investigator
  • 442215 Retail Loss Prevention Officer
  • 442216 Security Consultant
  • 442217 Security Officer
  • 442299 Security Officers and Guards nec

442211 Alarm, Security or Surveillance Monitor

Monitors security alarms, CCTV and other surveillance equipment, and contacts supervisors, police or fire brigades if security is breached or fire is detected. Registration or licensing may be required.

Skill Level: 5

442212 Armoured Car Escort

Provides armed escort for transportation and delivery of cash and other valuables. Registration or licensing may be required.

Skill Level: 5

442213 Crowd Controller

Alternative Title:

  • Bouncer

Carries out crowd control duties at entertainment, sporting or recreational venues. Registration or licensing may be required.

Skill Level: 4

442214 Private Investigator

Alternative Title:

  • Private Inquiry Agent

Conducts investigations for clients and prepares evidence for court proceedings. Registration or licensing is required.

Skill Level: 4

442215 Retail Loss Prevention Officer

Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment. Registration or licensing may be required.

Skill Level: 5

442216 Security Consultant

Advises clients on security requirements, and recommends and designs security specifications. Registration or licensing may be required.

Skill Level: 3

442217 Security Officer

Alternative Title:

  • Security Guard

Patrols and guards industrial and commercial property, railway yards, stations and other facilities. Registration or licensing may be required.

Skill Level: 4

Specialisations:

  • Mobile Patrol Officer
  • Railway Patrol Officer

442299 Security Officers and Guards nec

This occupation group covers Security Officers and Guards not elsewhere classified. Registration or licensing may be required.

Skill Level: 5

Occupations in this group include:

  • Bodyguard
Sub-major Group

45 Sports and Personal Service Workers

Sports and Personal Service Workers participate in, and instruct people in, sports and fitness, and provide travel, tourism and other personal services to individuals.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • providing beauty therapy and personal care services
  • instructing individuals and groups in the theory and application of driving
  • preparing bodies for burial and arranging and conducting funerals
  • escorting people on tours
  • planning, organising and providing advice about travel and accommodation for clients
  • providing services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars
  • delivering group exercise classes and one-to-one tuition in a variety of fitness activities
  • organising and supervising groups involved in outdoor adventures such as bungy jumping, fishing and hunting, mountaineering, trekking and whitewater rafting
  • participating in and officiating at sporting competitions, and coaching and training sporting competitors
  • promoting sports and sports skill development
Minor Group

451 Personal Service and Travel Workers

Personal Service and Travel Workers provide beauty and personal care services, travel and tourism services, driving instruction, and funereal and other personal services to clients.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Tasks Include:

  • providing beauty therapy and personal care services
  • instructing individuals and groups in the theory and application of driving
  • preparing bodies for burial and arranging and conducting funerals
  • conducting civil marriage and other ceremonies
  • escorting people on tours
  • planning and organising travel and accommodation for clients
  • providing travel and accommodation advice
  • providing services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars
  • providing sexual services and social companionship to clients
Unit Group

4511 Beauty Therapists

Beauty Therapists provide skin analyses, facial therapies, skin-care treatments and body treatments such as massage to clients.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • discussing client needs, analysing skin characteristics and advising on suitable skin care, treatments and application of make-up
  • applying general cosmetic and corrective make-up
  • performing manicures and pedicures including decorative nail art, application of artificial nails, nail repair, and other specialised hand and foot treatments
  • performing facial and body treatments such as massages
  • treating unwanted hair through waxing, bleaching, tinting, depilation and electrolysis
  • evaluating beauty therapy processes and products
  • receiving bookings, arranging appointments and maintaining client records
  • providing advice on and selling cosmetic products

Occupation:

  • 451111 Beauty Therapist

451111 Beauty Therapist

Provides skin analyses, facial therapies, skin-care treatments and body treatments such as massage to clients.

Skill Level: 3

Specialisations:

  • Electrologist (Hair Remover)
  • Manicurist
  • Nail Technician
Unit Group

4512 Driving Instructors

Driving Instructors instruct individuals and groups in the theory and application of driving motor vehicles.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing is required.

Tasks Include:

  • instructing students under actual driving conditions, and explaining and demonstrating the operation of brakes, clutch, gear selection, automatic transmission, signals and lights
  • teaching road traffic regulations
  • teaching road craft and road safety
  • advising students when they are ready to undergo driving examination
  • may advise on and teach advanced driving techniques required for emergency situations
  • may illustrate and explain handling and mechanical operation of motor vehicles and driving techniques using blackboard diagrams and audiovisual aids

Occupation:

  • 451211 Driving Instructor

451211 Driving Instructor

Instructs individuals and groups in the theory and application of driving motor vehicles. Registration or licensing is required.

Skill Level: 3

Specialisation:

  • Motorcycle Riding Instructor
Unit Group

4513 Funeral Workers

Funeral Workers prepare bodies for viewing and burial, arrange and conduct funerals, and perform other specialist funereal services.

Indicative Skill Level:

The occupation Funeral Director has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

The occupation Funeral Workers nec has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • interviewing families and associates of the deceased to assist with funeral arrangements such as the selection of coffin, type of service and publication of death notices
  • advising on funeral costs and welfare provisions
  • collecting bodies from mortuaries
  • ensuring death certificates have been issued, burial and cremation certificates processed and that other legal requirements are met
  • preparing bodies for viewing and burial by washing, draining body fluids, applying padding and cosmetics, dressing bodies and placing them in coffins
  • liaising with clergy and cemetery and crematorium staff
  • coordinating the movement of coffins and funeral cars, arranging floral displays and collecting attendance and tribute cards
  • arranging the placement of coffins at funeral sites, and placing and adjusting floral displays and lighting
  • keeping records and accounts of transactions and services performed
  • may arrange the construction of memorials and the disposal of ashes

Occupations:

  • 451311 Funeral Director
  • 451399 Funeral Workers nec

451311 Funeral Director

Alternative Titles:

  • Mortician
  • Undertaker

Plans and coordinates arrangements for funerals according to the wishes of the deceased or their relatives. Registration or licensing may be required.

Skill Level: 2

451399 Funeral Workers nec

This occupation group covers Funeral Workers not elsewhere classified. Registration or licensing may be required.

Skill Level: 3

Occupations in this group include:

  • Embalmer
  • Funeral Director's Assistant
Unit Group

4514 Gallery, Museum and Tour Guides

Gallery, Museum and Tour Guides direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

The occupation Gallery or Museum Guide in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

Tasks Include:

  • meeting and greeting visitors
  • controlling visitors' access to exhibits
  • ensuring safety of collections
  • maintaining attendance records
  • planning and rearranging schedules and itineraries
  • planning, organising and conducting tours
  • arranging transportation and accommodation for visitors following planned itineraries
  • arranging entry to places of interest
  • answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
  • may assist with installing and dismantling exhibits

Occupations:

  • 451411 Gallery or Museum Guide
  • 451412 Tour Guide

451411 Gallery or Museum Guide

Alternative Title:

  • Gallery or Museum Attendant

Answers inquiries and directs and guides visitors in a gallery or museum.

Skill Level: 4

451412 Tour Guide

Alternative Titles:

  • Tour Escort
  • Tour Leader

Escorts visitors on sightseeing, educational and other tours, and describes and explains points of interest.

Skill Level: 3

Specialisation:

  • Regional Guide
Unit Group

4515 Personal Care Consultants

Personal Care Consultants provide personal care services, such as natural relaxation and health treatments, and weight loss advice.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • interviewing clients to work out their needs
  • treating emotional, psychological and physical imbalances of the body using natural techniques and diagnostic methods
  • monitoring and correcting imbalances in the body using muscle testing techniques
  • advising clients on dietary requirements and exercise programs
  • recording clients' weight and measurements
  • instructing clients on the use of exercise equipment
  • providing support and counselling

Occupations:

  • 451511 Natural Remedy Consultant
  • 451512 Weight Loss Consultant
  • 451513 Herbalist (Western)

451511 Natural Remedy Consultant

Uses natural techniques and diagnostic methods for treatment, relaxation and health purposes.

Skill Level: 4

Specialisations:

  • Aromatherapist
  • Holistic Pulser
  • Iridologist
  • Kinesiologist
  • Reflexologist

451512 Weight Loss Consultant

Assists clients with advice and practical solutions for losing weight or body fat.

Skill Level: 4

451513 Herbalist (Western)

Utilises plants and plant based material to create medicines to help prevent or treat various illnesses.

Skill Level: 4

Unit Group

4516 Tourism and Travel Advisers

Tourism and Travel Advisers plan and organise travel and accommodation for clients, and provide travel and accommodation information to tourists.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Travel Consultant in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • determining clients' requirements for travel, accommodation and special interests
  • suggesting itineraries based on available travel routes and cost, availability and convenience of transport
  • making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
  • notifying clients of travel dates, baggage limits, and medical and visa requirements
  • providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assisting with travel clearances
  • collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
  • answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
  • providing literature and information on local and interstate tours and places of interest
  • discussing transport availability and cost
  • may work in a call centre

Occupations:

  • 451611 Tourist Information Officer
  • 451612 Travel Consultant

451611 Tourist Information Officer

Alternative Title:

  • Tourist Adviser

Provides travel and accommodation information to tourists. May work in a call centre.

Skill Level: 4

451612 Travel Consultant

Alternative Title:

  • Travel Agent

Plans travel, accommodation and associated arrangements for clients and makes travel bookings. May work in a call centre.

Skill Level: 3

Specialisations:

  • Business Travel Consultant
  • Domestic Travel Consultant
  • International Travel Consultant
Unit Group

4517 Travel Attendants

Travel Attendants provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

The occupation Flight Attendant in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3); or

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

The occupation Travel Attendants nec in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

Tasks Include:

  • managing safety and emergency procedures and making public announcements
  • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
  • conducting safety checks and demonstrations of safety equipment and procedures
  • assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
  • checking passengers' tickets and directing them to seats and cabins
  • tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
  • operating galleys, preparing and heating food for passengers, and serving refreshments and meals
  • distributing reading material, pillows, blankets and other amenities for the comfort of passengers

Occupations:

  • 451711 Flight Attendant
  • 451799 Travel Attendants nec

451711 Flight Attendant

Alternative Title:

  • Cabin Crew

Provides services for the safety and comfort of aircraft passengers.

Skill Level: 3

Specialisations:

  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

451799 Travel Attendants nec

This occupation group covers Travel Attendants not elsewhere classified.

Skill Level: 4

Occupations in this group include:

  • Marine Steward
Unit Group

4518 Other Personal Service Workers

This unit group covers Personal Service Workers not elsewhere classified. It includes Civil Celebrants, Hair or Beauty Salon Assistants, Sex Workers or Escorts, Body Artists, First Aid Trainers and Religious Assistants.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

The occupations Civil Celebrant and First Aid Trainer have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupations Hair or Beauty Salon Assistant and Sex Worker or Escort have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

In some instances no formal qualification or on-the-job training may be required. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

Occupations:

  • 451811 Civil Celebrant
  • 451812 Hair or Beauty Salon Assistant
  • 451813 Sex Worker or Escort
  • 451814 Body Artist
  • 451815 First Aid Trainer
  • 451816 Religious Assistant
  • 451899 Personal Service Workers nec

451811 Civil Celebrant

Conducts civil marriage ceremonies, funerals, commitment ceremonies, namings and other ceremonies, and maintains appropriate records. Registration or licensing is required.

Skill Level: 3

451812 Hair or Beauty Salon Assistant

Assists Hairdressers or Beauty Therapists by performing routine tasks in a hairdressing or beauty salon.

Skill Level: 5

451813 Sex Worker or Escort

Alternative Title:

  • Prostitute

Provides clients with sexual services or social companionship.

Skill Level: 5

Specialisations:

  • Dominatrix
  • Telephone Sex Worker

451814 Body Artist

Decorates, adorns or modifies the human body either permanently or temporarily by using a range of techniques such as tattooing by inserting ink under layers of skin, painting or dyeing the skin; piercing by implanting jewellery and other bio-compatible material in or under the skin; and modification by cutting, branding, manipulating, stretching and scarring to change the shape of or create patterns in the skin, using scalpel, heat and restraining techniques. Registration or licensing may be required.

Skill Level: 4

Specialisations:

  • Body Piercer
  • Tattooist

451815 First Aid Trainer

Alternative Title:

  • First Aid Instructor

Conducts first aid training courses in a variety of settings to a range of clients including corporate clients, school students, community groups and other members of the public.

Skill Level: 3

451816 Religious Assistant

Supports Ministers of Religion or a religious community in performing a variety of religious functions associated with the practise of a religion, including worship, spiritual guidance, pastoral care and teaching.

Skill Level: 4

Specialisation:

  • Pastoral Worker

451899 Personal Service Workers nec

This occupation group covers Personal Service Workers not elsewhere classified.

Skill Level: 4

Occupations in this group include:

  • Astrologer
  • Bus Escort
  • Butler
  • Dog Walker
  • First Aid Officer
  • Horse Racing Analyst
  • Nutrition Assistant
Minor Group

452 Sports and Fitness Workers

Sports and Fitness Workers direct, instruct and guide individuals and groups in physical fitness and outdoor adventure activities, coach, train and instruct sporting competitors, and participate in and officiate at sporting events.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2); or
  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or
  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • developing and designing fitness programs
  • delivering group exercise classes and personal tuition in a variety of fitness activities
  • organising and supervising groups involved in outdoor adventures such as bungy jumping, fishing and hunting, mountaineering, trekking and whitewater rafting
  • demonstrating and providing instruction in the use of outdoor adventure equipment and techniques required for participation
  • coaching, training and instructing sportspersons by analysing performances and developing abilities
  • planning and directing game strategies, developing play patterns, analysing game progress and motivating players
  • promoting sports and sports skills development, and overseeing the participation of young people in sport
  • officiating at sporting events to enforce rules
  • coordinating and directing sporting activities, and liaising with other officials to interpret and enforce rules and regulations relating to sport
  • competing in and training for sporting events
Unit Group

4521 Fitness Instructors

Fitness Instructors direct, instruct and guide individuals and groups in the pursuit of physical fitness and wellbeing.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • consulting with various Health Professionals to develop and design fitness programs
  • designing individual fitness programs based on assessment of the client's age, level of fitness, goals and abilities
  • delivering group exercise classes and personal tuition in a variety of fitness activities in a safe and creative manner
  • demonstrating and teaching body movements and skills used in fitness routines
  • setting up and monitoring fitness equipment and ensuring that equipment is safe, clean and in working condition
  • teaching and advising on the use of fitness equipment
  • ensuring clients are aware of and adhere to safety and injury prevention procedures
  • reporting accidents and preparing accident reports
  • maintaining a working knowledge of current health and safety standards and ensuring working practices and procedures conform to current legislation
  • maintaining current first aid certificates

Occupation:

  • 452111 Fitness Instructor

452111 Fitness Instructor

Directs, instructs and guides individuals or groups in the pursuit of physical fitness and wellbeing.

Skill Level: 4

Specialisations:

  • Aerobics Instructor
  • Gym Instructor
  • Physical Fitness Trainer
Unit Group

4522 Outdoor Adventure Guides

Outdoor Adventure Guides direct, instruct and guide individuals and groups in outdoor adventure activities such as bungy jumping, fishing and hunting, mountaineering, trekking and whitewater rafting.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupations Bungy Jump Master and Mountain Glacier Guide in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • meeting members of a tour on arrival and making introductions
  • organising and supervising groups involved in outdoor adventures such as bungy jumping, fishing and hunting, mountaineering, trekking and whitewater rafting
  • setting up and maintaining equipment, and ensuring that equipment is safe and in working condition
  • demonstrating and providing instruction in the use of equipment and techniques required for participation
  • providing advice on safety measures, and ensuring that activities are conducted in a manner to minimise risk to participants
  • responding to emergencies by providing first aid assistance and taking appropriate further action if required
  • answering questions and advising on local interest points within a specific region
  • may maintain written reports of daily activities and carry out other administrative work

Occupations:

  • 452211 Bungy Jump Master
  • 452212 Fishing Guide
  • 452213 Hunting Guide
  • 452214 Mountain or Glacier Guide
  • 452215 Outdoor Adventure Instructor
  • 452216 Trekking Guide
  • 452217 Whitewater Rafting Guide
  • 452299 Outdoor Adventure Guides nec

452211 Bungy Jump Master

Directs, supervises and controls bungy jumping activities for individuals.

Skill Level: 2

452212 Fishing Guide

Plans, organises and provides guided fishing trips for individuals or groups.

Skill Level: 3

Specialisations:

  • Fly Fishing Guide
  • Ocean Fishing Guide

452213 Hunting Guide

Plans, organises and provides guided hunting trips for individuals or groups.

Skill Level: 3

452214 Mountain or Glacier Guide

Plans, organises and provides guided trips for individuals or groups on mountains or glaciers.

Skill Level: 2

Specialisations:

  • Climbing Guide
  • Ski Guide

452215 Outdoor Adventure Instructor

Alternative Title:

  • Outdoor Adventure Leader

Provides adventure-based experiential education in outdoor adventure and bushcraft.

Skill Level: 3

Specialisations:

  • Abseiling Instructor
  • Adventure Challenge Instructor
  • Hang-gliding Instructor
  • Outdoor Education Teacher
  • Outdoor Pursuits Instructor
  • Paragliding Instructor
  • Rock Climbing Instructor

452216 Trekking Guide

Alternative Title:

  • Bushwalking Guide

Plans, organises and provides guided bushwalking and trekking trips for individuals or groups.

Skill Level: 3

452217 Whitewater Rafting Guide

Plans, organises and provides guided rafting and kayaking trips for individuals or groups on whitewater rivers.

Skill Level: 3

452299 Outdoor Adventure Guides nec

This occupation group covers Outdoor Adventure Guides not elsewhere classified.

Skill Level: 3

Occupations in this group include:

  • Caving Guide
  • Cycle Touring Guide
  • Horse Trekking Guide
  • Sea Kayaking Guide
  • Skydiving Instructor
Unit Group

4523 Sports Coaches, Instructors and Officials

Sports Coaches, Instructors and Officials coach, train and instruct participants in sports, and officiate at sporting events.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Note: some roles within this unit group are at a higher ANZSCO Skill Level.

The occupation Sports Development Officer in this unit group has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupations Gymnastics Coach or Instructor, Swimming Coach or Instructor, Tennis Coach and Other Sports Coach or Instructor in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Note: some roles within this unit group are at a higher ANZSCO Skill Level.

Registration or licensing is required.

Tasks Include:

  • coaching, training and instructing sportspersons by analysing performances and developing abilities
  • planning and directing game strategies, developing play patterns and analysing game progress
  • motivating sportspersons and supervising practice sessions
  • recruiting players and other coaching staff
  • arranging entries into sporting competitions
  • promoting sports and skills development, and overseeing the participation of young people in sport
  • officiating at sporting events to enforce rules
  • coordinating and directing sporting activities, and liaising with other officials to interpret and enforce rules and regulations relating to sport

Occupations:

  • 452311 Diving Instructor (Open Water)
  • 452312 Gymnastics Coach or Instructor
  • 452313 Horse Riding Coach or Instructor
  • 452314 Snowsport Instructor
  • 452315 Swimming Coach or Instructor
  • 452316 Tennis Coach
  • 452317 Other Sports Coach or Instructor
  • 452318 Dog and Horse Racing Official
  • 452321 Sports Development Officer
  • 452322 Sports Umpire
  • 452323 Other Sports Official

452311 Diving Instructor (Open Water)

Trains and instructs recreational or commercial open water divers in diving techniques, safety and the correct use of diving equipment. Registration or licensing is required.

Skill Level: 3 Note: some roles within this occupation are at ANZSCO Skill Level 2.

Specialisations:

  • Dive Master
  • Scuba Instructor
  • Snorkelling Instructor
  • Surface Supply Breathing Apparatus (SSBA) Instructor

452312 Gymnastics Coach or Instructor

Coaches, trains and instructs participants in gymnastics by analysing their performances and developing their abilities. Registration or licensing is required.

Skill Level: 4 Note: some roles within this occupation are at a higher ANZSCO Skill Level.

Specialisations:

  • Callisthenics Instructor
  • Rhythmic Gymnastics Coach

452313 Horse Riding Coach or Instructor

Coaches, trains and instructs participants in horse riding by analysing their performances and developing their abilities. Registration or licensing is required.

Skill Level: 3

Specialisations:

  • Dressage Instructor
  • Polo Coach
  • Show Jumping Instructor

452314 Snowsport Instructor

Coaches, trains and instructs participants in snow skiing, snowboarding or other snowsports by analysing their performances and developing their abilities. Registration or licensing is required.

Skill Level: 3

Specialisations:

  • Skiing Instructor
  • Snowboarding Instructor

452315 Swimming Coach or Instructor

Coaches, trains and instructs participants in swimming by analysing their performances and developing their abilities. Registration or licensing is required.

Skill Level: 4 Note: some roles within this occupation are at a higher ANZSCO Skill Level.

Specialisations:

  • Diving Coach
  • Learn to Swim Instructor

452316 Tennis Coach

Coaches, trains and instructs participants in tennis by analysing their performances and developing their abilities. Registration or licensing is required.

Skill Level: 4 Note: some roles within this occupation are at a higher ANZSCO Skill Level.

452317 Other Sports Coach or Instructor

Coaches, trains and instructs participants in other sports by analysing their performances and developing their abilities. Registration or licensing may be required.

Skill Level: 4 Note: some roles within this occupation are at a higher ANZSCO Skill Level.

Specialisations:

  • Basketball Coach
  • Cricket Coach
  • Football Coach
  • Martial Arts Instructor
  • Sports Trainer
  • Windsurfing Instructor

452318 Dog and Horse Racing Official

Alternative Title:

  • Race Steward

Coordinates and directs horse or dog racing activities, and liaises with other officials to interpret and enforce racing rules and regulations. Registration or licensing is required.

Skill Level: 3

Specialisation:

  • Handicapper (Racing)

452321 Sports Development Officer

Promotes sports and skills development, and oversees the participation of young people and other special groups in sport. Registration or licensing is required.

Skill Level: 2

452322 Sports Umpire

Alternative Title:

  • Referee

Officiates at sporting events, such as netball, hockey, football, basketball, cricket, boxing and wrestling matches, by interpreting and enforcing match rules. Registration or licensing is required.

Skill Level: 3

Specialisation:

  • Linesperson (Sport)

452323 Other Sports Official

Coordinates and directs sporting activities, and liaises with other officials to interpret and enforce sporting rules and regulations. Registration or licensing may be required.

Skill Level: 3

Specialisation:

  • Timekeeper (Sports)
Unit Group

4524 Sportspersons

Sportspersons participate in sporting events for monetary gain either as individuals or as members of a team.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Some occupations may require high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience.

Registration or licensing may be required.

Tasks Include:

  • maintaining a high degree of expertise in a particular sport
  • attending regular practice sessions and undertaking private training to maintain the required standard of fitness
  • deciding on strategies in consultation with coaches
  • assessing other competitors and conditions at venues
  • competing in sporting events
  • adhering to the rules and regulations associated with a specific sport
  • promoting water safety awareness and undertaking rescue of persons in difficulty in the water
  • undertaking sports promotional activities and television appearances

Occupations:

  • 452411 Footballer
  • 452412 Golfer
  • 452413 Jockey
  • 452414 Lifeguard
  • 452499 Sportspersons nec

452411 Footballer

Plays football professionally in competitions. This occupation requires high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience. Registration or licensing is required.

Skill Level: 3

Specialisations:

  • Australian Rules Footballer
  • Rugby League Footballer
  • Rugby Union Footballer
  • Soccer Player

452412 Golfer

Plays golf professionally in tournaments or as a resident professional, and organises golf-related activities. This occupation requires high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience. Registration or licensing is required.

Skill Level: 3

452413 Jockey

Rides horses in competitive races, race trials, and in exercise. This occupation requires high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience. Registration or licensing is required.

Skill Level: 3

Specialisations:

  • Apprentice Jockey
  • Steeplechase Jockey

452414 Lifeguard

Looks after the safety of people at beaches or swimming pools through accident prevention and rescue, and educating the public on water safety. This occupation requires high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience. Registration or licensing is required.

Skill Level: 3

452499 Sportspersons nec

This occupation groups covers Sportspersons not elsewhere classified. This occupation group requires high levels of physical fitness, sporting ability and personal commitment as well as, or in place of, formal qualifications or experience. Registration or licensing may be required.

Skill Level: 3

Occupations in this group include:

  • Athlete
  • Cricketer
  • Cyclist
  • Harness Racing Driver
  • Racing Driver
  • Surfer
  • Tennis Player