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Sub-major Group

81 Cleaners and Laundry Workers

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021
Released
23/11/2021

81 Cleaners and Laundry Workers

Cleaners and Laundry Workers clean vehicles, commercial, industrial and domestic premises, construction sites and industrial machines, and clothing and other items in laundries and drycleaning establishments.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • removing rubbish and emptying containers, bins and trays
  • dusting and polishing furniture, fixtures and fittings
  • vacuuming and steam cleaning carpets, upholstery, curtains and floors
  • applying cleaning agents to remove stains and dirt
  • washing articles to remove stains and dirt
  • picking up, sorting, washing, drying and ironing linen and clothes
  • cleaning windows and other glass surfaces
Minor Group

811 Cleaners and Laundry Workers

Cleaners and Laundry Workers clean vehicles, commercial, industrial and domestic premises, construction sites and industrial machines, and clothing and other items in laundries and drycleaning establishments.

​​​​​​​Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or
  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • removing rubbish and emptying containers, bins and trays
  • dusting and polishing furniture, fixtures and fittings
  • vacuuming and steam cleaning carpets, upholstery, curtains and floors
  • applying cleaning agents to remove stains and dirt
  • washing articles to remove stains and dirt
  • picking up, sorting, washing, drying and ironing linen and clothes
  • cleaning windows and other glass surfaces
Unit Group

8111 Car Detailers

Car Detailers wash and clean exteriors and interiors of motor vehicles, and touch up paint work, glass and upholstery to prepare them for sale or rent.

​​​​​​​Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • washing, drying, polishing and waxing vehicle exteriors
  • vacuuming vehicle interiors, and drycleaning carpets and upholstery
  • applying cleaning agents to remove stains from vehicle interiors
  • washing tyres and wheel arches, and blackening tyres
  • washing and polishing vehicle windows
  • emptying and cleaning compartments in vehicles
  • may make minor repairs and touch up finishes to remove scratches

Occupation:

  • 811111 Car Detailer

811111 Car Detailer

Alternative Title:

  • Vehicle Detailer

Washes and cleans exteriors and interiors of motor vehicles, and touches up paint work, glass and upholstery to prepare them for sale or rent.

Skill Level: 5

Unit Group

8112 Commercial Cleaners

Commercial Cleaners clean offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • vacuuming carpets, curtains and upholstered furniture
  • cleaning, dusting and polishing furniture, fixtures and fittings
  • removing rubbish and recyclable material, and emptying containers, bins and trays
  • stripping wax from floors, re-waxing and polishing floors
  • cleaning and disinfecting laundry and bathroom fixtures, replenishing supplies and reporting defective plumbing fixtures
  • operating industrial vacuum cleaners to clean floors, work areas and machines
  • removing dust and dirt from ceilings, walls, overhead pipes and fixtures
  • applying acids and solvents to surfaces to remove stains and dirt
  • removing lint, dust, soot, oil, grease, sludge and other residues from machines, hulls and holds of ships, and interiors and exteriors of furnaces, boilers and tanks
  • may clean exteriors of buildings by sand-blasting and applying solvents

Occupation:

  • 811211 Commercial Cleaner

811211 Commercial Cleaner

Cleans offices, residential complexes, hospitals, schools, industrial work areas, industrial machines, construction sites and other commercial premises using heavy duty cleaning equipment.

Skill Level:

  • 5 Australia
  • 4 New Zealand

Specialisations:

  • Aircraft Cabin Cleaner
  • School Cleaner
Unit Group

8113 Domestic Cleaners

Domestic Cleaners clean and tidy private dwellings such as houses, units, flats, apartments and townhouses.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • vacuuming carpets, curtains and upholstered furniture
  • sweeping, mopping, waxing and polishing tiled, vinyl, timber and concrete floors
  • tidying rooms, emptying wastepaper bins and removing refuse and recyclable material
  • cleaning, disinfecting and deodorising kitchens, bathrooms and toilets
  • dusting, cleaning and polishing furniture and other homewares
  • cleaning windows and other glass surfaces

Occupation:

  • 811311 Domestic Cleaner

811311 Domestic Cleaner

Cleans and tidies private dwellings such as houses, units, flats, apartments and townhouses.

Skill Level: 5

Unit Group

8114 Housekeepers

Housekeepers perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • cleaning the interior of buildings and the immediate outside areas
  • sweeping, mopping and polishing floors, vacuuming and shampooing carpets, and cleaning curtains and upholstered furniture
  • dusting and polishing furniture, fixtures and fittings
  • picking up rubbish, emptying garbage containers, and taking contents to waste areas for removal
  • restocking minibars and replenishing items such as drinking glasses, writing equipment, linen and groceries
  • stripping and making beds, and changing bed linen
  • maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors
  • picking up, sorting, washing, drying, ironing and mending linen and clothes
  • preparing and cooking meals, setting and clearing tables, and serving food and beverages
  • taking care of household pets and plants, receiving visitors, answering telephones, delivering messages, and shopping for groceries

Occupations:

  • 811411 Commercial Housekeeper
  • 811412 Domestic Housekeeper

811411 Commercial Housekeeper

Cleans, vacuums and mops floors, makes beds, and restocks mini bars and bathroom supplies in hotel and motel rooms and other commercial premises.

Skill Level: 5

811412 Domestic Housekeeper

Cleans, cooks and performs other housekeeping tasks in private residences.

Skill Level: 5

Unit Group

8115 Laundry Workers

Laundry Workers sort, clean, fold, iron and package linen, clothing and other items in laundries and drycleaning establishments, and private residences.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • sorting articles for cleaning according to the type, colour, fabric and cleaning treatment required
  • placing sorted articles into receptacles and onto conveyor belts for moving to repair and cleaning areas
  • checking and removing stains from garments, and replacing buttons and making minor repairs
  • loading and unloading washing machines, driers and extractors
  • adding cleaning agents and starches to articles
  • smoothing articles and guiding them through cleaning and pressing machines
  • stopping and starting machines to untangle, straighten and remove articles
  • ironing and pressing clean articles
  • placing articles on shelves and hanging articles for delivery and collection
  • packaging articles and preparing orders for despatch

Occupations:

  • 811511 Laundry Worker (General)
  • 811512 Drycleaner
  • 811513 Ironer or Presser

811511 Laundry Worker (General)

Sorts, cleans, irons, folds and packages linen, clothing and other garments in a commercial laundry.

Skill Level: 5

Specialisations:

  • Folding Machine Operator
  • Linen Sorter

811512 Drycleaner

Cleans clothing, garments, upholstery and other fabrics using drycleaning agents and machines.

Skill Level: 5

811513 Ironer or Presser

Irons or presses garments and other fabrics, such as delicate and formal wear, in a commercial laundry or private residence.

Skill Level: 5

Unit Group

8116 Other Cleaners

Other Cleaners clean surfaces, materials and objects, such as carpets, windows, walls, swimming pools and cooling towers, using specialised cleaning equipment and chemicals.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

The occupation Carpet Cleaner in this unit group has a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • cleaning carpets and upholstered furniture using cleaning machines and their attachments
  • selecting and applying cleaning agents to remove stains from carpets, windows and surfaces
  • filling carpet cleaning machines with water and other cleaning agents
  • using ladders, swinging scaffolds, bosun's chairs, hydraulic bucket trucks and other equipment to reach and clean windows in multi-storey buildings
  • pushing pile-lifting machines over carpets and brushing pile to raise and fluff nap
  • treating carpets with soil-repellent chemicals and deodorants, and treating for pests
  • cleaning stone walls, metal surfaces, fascia's and window frames using high pressure water cleaners and solvents
  • applying chemicals and high pressure cleaning methods to remove micro-organisms from water and filtration systems, and using wet vacuums and other suction equipment to remove scale, accumulated dirt and other deposits from swimming pools, cooling tower components and drains

Occupations:

  • 811611 Carpet Cleaner
  • 811612 Window Cleaner
  • 811699 Cleaners nec

811611 Carpet Cleaner

Cleans carpets, rugs and furniture upholstery using powder, liquid and steam cleaning methods, and applies soil-repellent chemicals and deodorants.

Skill Level: 4

Specialisation:

  • Upholstery Cleaner

811612 Window Cleaner

Cleans interior and exterior window surfaces.

Skill Level: 5

811699 Cleaners nec

This occupation group covers Cleaners not elsewhere classified.

Skill Level: 5

Occupations in this group include:

  • Chimney Sweep
  • Graffiti Cleaner
  • High Pressure Cleaner
  • Swimming Pool Cleaner