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Minor Group

225 Sales, Marketing and Public Relations Professionals

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021
Released
23/11/2021

225 Sales, Marketing and Public Relations Professionals

Sales, Marketing and Public Relations Professionals plan, develop, coordinate and implement programs of information dissemination to promote organisations, goods and services, and represent companies in selling a range of technical, industrial, medical, pharmaceutical and ICT goods and services.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this minor group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • commissioning and undertaking market research, analysing the findings, and planning advertising, marketing and public relations activities
  • supporting business growth and development through the preparation and execution of marketing objectives, policies and programs
  • planning and organising publicity campaigns
  • appraising and selecting material submitted by writers, Photographers, Illustrators and others to create favourable publicity
  • acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
  • assessing customers' needs and explaining and demonstrating goods and services to them
  • visiting regular and prospective client businesses to establish and act on marketing opportunities
  • quoting and negotiating prices and credit terms, and completing contracts
Unit Group

2251 Advertising and Marketing Professionals

Advertising and Marketing Professionals develop and coordinate advertising strategies and campaigns, determine the market for new goods and services, and identify and develop market opportunities for new and existing goods and services.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • planning, developing and organising advertising policies and campaigns to support sales objectives
  • advising executives and clients on advertising strategies and campaigns to reach target markets, creating consumer awareness and effectively promoting the attributes of goods and services
  • coordinating production of advertising campaigns involving specialised activities, such as artwork, copywriting, media scripting, television and film production and media placement, within time and budget constraints
  • researching potential demand and market characteristics for new goods and services and collecting and analysing data and other statistical information
  • supporting business growth and development through the preparation and execution of marketing objectives, policies and programs
  • commissioning and undertaking market research to identify market opportunities for new and existing goods and services
  • advising on all elements of marketing such as product mix, pricing, advertising and sales promotion, selling, and distribution channels
  • creating, scheduling and publishing marketing content to social media platforms and websites
  • applying statistical modelling methods to determine the potential impact of pricing strategies on profitability
  • monitoring performance of initiatives, providing regular reporting and insights as required
  • analysing data from digital marketing campaigns and platforms
  • recommending updates to digital content to improve search engine metrics

Occupations:

  • 225111 Advertising Specialist
  • 225112 Market Research Analyst
  • 225113 Marketing Specialist
  • 225114 Content Creator (Marketing)
  • 225115 Digital Marketing Analyst 

225111 Advertising Specialist

Alternative Titles:

  • Advertising Account Executive
  • Advertising Account Manager
  • Creative Director (Advertising)

Devises and coordinates advertising campaigns which encourage consumers to purchase particular goods or services.

Skill Level: 1

225112 Market Research Analyst

Assist organisations to understand current and predict future consumer behaviours through the collection and analysis of data. This data is likely to be obtained through consumer surveys and interviews conducted online or in store. 

Skill Level: 1

225113 Marketing Specialist

Alternative Titles:

  • Marketing Consultant
  • Marketing Coordinator
  • Marketing Officer

Identifies market opportunities and advises on the development, coordination and implementation of plans for pricing and promoting an organisation's goods and services.

Skill Level: 1

Specialisations:

  • Brand Manager
  • Category Manager
  • Pricing Analyst
  • Product Manager
  • Sales Promotion Officer

225114 Content Creator (Marketing)

Alternative Title:

  • Social Media Specialist (Marketing)

Creates and publishes text, photos and videos designed to promote businesses, products or services, to social media and digital platforms, to grow an audience, build brand awareness and increase sales. Schedules the release of, and updates to, marketing content on these platforms.

This occupation excludes Social Media Influencers. Social Media Influencers are included in Occupation 639111 Model.

Skill Level: 1

225115 Digital Marketing Analyst

Uses tools and techniques such as Pay per click, Search Engine Optimisation (SEO) and tracking customer behaviour on websites to better understand online consumer behaviour; with the aim of improving digital marketing campaigns and ultimately increasing sales.

Skill Level: 1

Unit Group

2252 ICT Sales Professionals

ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • compiling lists of prospective client businesses using trade directories and other sources
  • acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers' needs and explaining the goods and services which meet their needs
  • promoting employers' ICT goods and services to existing and prospective clients
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of ICT goods and services
  • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
  • preparing sales reports, and maintaining and submitting records of business expenses incurred

Occupations:

  • 225211 ICT Account Manager
  • 225212 ICT Business Development Manager
  • 225213 ICT Sales Representative

225211 ICT Account Manager

Manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.

Skill Level: 1

225212 ICT Business Development Manager

Identifies and generates new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. May manage some key customer accounts.

Skill Level: 1

225213 ICT Sales Representative

Develops and converts sales opportunities into sales of computer hardware, software and ICT services.

Skill Level: 1

Unit Group

2253 Public Relations Professionals

Public Relations Professionals plan, develop, implement and evaluate information and communication strategies that create an understanding and a favourable view of organisations, their goods and services, and their role in the community.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • planning and organising publicity campaigns and communication strategies
  • advising executives on the public relations implications of their policies, programs and practices
  • preparing and controlling the issue of news and press releases
  • undertaking and commissioning public opinion research, analysing the findings, and planning public relations and promotional campaigns
  • organising special events, seminars, entertainment, competitions and social functions to promote goodwill and favourable publicity
  • representing organisations and arranging executive interviews with publicity media
  • attending business, social and other functions to promote the organisation
  • commissioning and obtaining photographs and other illustrative material
  • selecting, appraising and revising material submitted by publicity writers, Photographers, Illustrators, and others to create favourable publicity

Occupation:

  • 225311 Public Relations Professional

225311 Public Relations Professional

Plans, develops, implements and evaluates information and communication strategies that create an understanding and a favourable view of an organisation, its goods and services, and its role in the community.

Skill Level: 1

Specialisations:

  • Media Liaison Officer
  • Press Officer
  • Promotions Officer
  • Public Affairs Officer
  • Public Relations Consultant
  • Public Relations Officer
Unit Group

2254 Technical Sales Representatives

Technical Sales Representatives represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

Indicative Skill Level:

In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:

  • compiling lists of prospective client businesses using directories and other sources
  • acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers' needs and recommending and explaining goods and services to them
  • monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of goods and services
  • following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
  • preparing sales reports and maintaining and submitting records of business expenses incurred

Occupations:

  • 225411 Sales Representative (Industrial Products)
  • 225412 Sales Representative (Medical and Pharmaceutical Products)
  • 225499 Technical Sales Representatives nec

225411 Sales Representative (Industrial Products)

Represents companies in selling a range of specialised chemicals, machines, manufacturing materials and other industrial supplies.

Skill Level: 1

225412 Sales Representative (Medical and Pharmaceutical Products)

Represents companies in selling medical, dental and veterinary equipment and supplies, and pharmaceutical products.

Skill Level: 1

Specialisation:

  • Medical Representative

225499 Technical Sales Representatives nec

This occupation group covers Technical Sales Representatives not elsewhere classified.

Skill Level: 1

Occupations in this group include:

  • Sales Representative (Educational Products and Services)