MINOR GROUP 613
RECEPTIONISTS greet clients and visitors and respond to personal, telephone or written inquiries and requests.
Most occupations in this minor group have a level of skill commensurate with an AQF Certificate II or higher qualification or at least 1 years relevant experience.
Tasks performed by Receptionists typically include answering inquiries and providing information on the products, services and activities of the organisation; connecting and transferring calls; arranging and recording details of appointments; receiving and distributing mail, facsimile messages and other deliveries.
Occupations in this minor group are classified into the following unit group: