1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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6397-11

      Travel Agent
      Travel Consultant

Plans travel, accommodation and associated arrangements for clients, and makes travel bookings.

Skill Level:
The entry requirement for this occupation is an AQF Certificate II or higher qualification or at least 1 years relevant experience.

Tasks Include:
  • ascertains requirements for travel, accommodation and special interests of clients
  • suggests itineraries based on available travel routes and cost, availability and convenience of transport
  • makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections
  • notifies clients of travel dates, baggage limits, medical and visa requirements
  • provides information on tourist attractions or tours available, and procedures regarding lost or stolen documents
  • maintains records of transactions
  • assists with travel clearances
  • issues clients' itineraries, relevant documentation and tickets for travel and vouchers for accommodation
  • collects payments
  • provides information on travel insurance, overseas climate and customs, relevant government regulations and use of credit cards or travellers' cheques

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