3294-11 Computing Support Technician
Provides technical advice and support to users of computer software and hardware.
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
- determines software and hardware requirements to provide solutions to problems
- adapts existing programs to meet users' requirements
- answers queries on software and hardware problems
- installs and downloads appropriate software
- ensures efficient use of applications and equipment
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