1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.3
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 05/11/2019
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MINOR GROUP 541 CALL OR CONTACT CENTRE INFORMATION CLERKS
CALL OR CONTACT CENTRE INFORMATION CLERKS provide information to customers about goods and services.
Indicative Skill Level:
AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)
In New Zealand:
NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
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