1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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TELEMARKETERS telephone customers and prospective customers to promote products and services and obtain sales or arrange sales visits.

Skill Level:
The entry requirement for this unit group is the completion of compulsory secondary education or higher qualification.

Tasks Include:

  • working from a script and list of contacts to promote the organisation's products or services by telephone
  • creating interest in the product or service, and seeking a sale or agreement to see a sales representative
  • arranging processing and despatch of products, information kits or brochures to clients of interested contacts
  • arranging appointments for sales representatives
  • recording changes to contact details and notes for follow-up action


This section contains the following subsection :
              8294-11 Telemarketer

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