8179.0.55.002 - Discussion Paper: Consultation on topics emerging from submissions to the Information and Communication Technology Statistics Review, May 2015  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 04/05/2015  First Issue
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  • Detailed information requirements from the submissions (Appendix)

Appendix – detailed information requirements from the submissions

ICT supply – producers and ICT goods and services


  • Number of organisations in ICT industry
  • Location of organisations
  • Organisation structure (e.g. employment size, company ownership, years in operation)
  • Barriers and enablers to organisation growth
  • Industry concentration
  • Export support

  • Number and functionality of applications
  • Availability of services
  • Number of services in operation for all telecommunications providers
  • Number of active landline and internet services
  • Number of fixed telephone line and mobile phone subscriptions
  • Serviced availability and quality

  • Supply chain costs

  • ICT service costing
  • Sale of services

  • Number of people working in the digital economy
  • ICT professions
  • Demographics of the ICT workforce (including women’s participation)

  • Labour and skills supply and demand (e.g. how many people work in ICT occupations vs non-ICT occupations, number of job vacancies, number of people with ICT skills looking for employment)
  • ICT occupations and ICT industry need a clear definition
  • Understand future employment requirements (e.g. next 5-10-15-20 years)
  • Skills attainment (e.g. ICT education, courses, VET)
  • Importance of exposing children to science, technology, engineering and mathematics, computational thinking (e.g. course offerings, uptake, teacher skills)
  • Skilled migration levels in ICT
  • Identify ICT specialists (e.g. intensive users of ICT such as IT technicians; professional, scientific and technical services)
  • Whether potential employment opportunities are limited by skills currently available in Australia

  • Science and research priorities
  • Cross industry collaboration
  • Research and development (e.g. proportion of expenditure, intellectual property, research and collaboration plans, activities funded)
  • Whether ICT has changed the way a firm does business (e.g. reorganisation of processes)

  • Measure existing and planned infrastructure capability (e.g. broadband, NBN)
  • Measure progress and rollout of NBN
  • Broadband width demand

ICT demand – users and usage of ICT goods and services

  • Government, businesses, households, individuals
  • Location of use
  • Number of subscribers
  • Number of unused mobile phones/devices

  • Access to government services including the purpose of access (e.g. download forms, submit forms, information, make a payments etc)
  • Type of government service (e.g. education, health, e-commerce)
  • Level of government providing the service
  • Current broadband consumption and use
  • Download and upload speeds
  • Advertised and actual speeds
  • Purpose of use (e.g. education, entertainment, social media/networking)
  • How much time spent online and on communications, and what activities were undertaken
  • Frequency of use
  • Intensity of use (e.g. low, medium, high)
  • Use of cloud (e.g. investment, location of provider, how much information stored)
  • Use of self-service storage facilities
  • Government use of social media
  • Use of virtual products
  • Internet of things (e.g. how many devices are being used, why they are being used, barriers to uptake – financial, attitudinal, internet access)
  • Social networking and online behaviours
  • Purpose of social networking (e.g. community, business, personal, interaction with government)
  • Proportion of activities online and offline (e.g. health, banking, shopping, accessing government services)
  • Incentive for activities being conducted online (e.g. convenience, lower cost, access to greater range of products and services)

  • Affordability of connection/access
  • Cost (e.g. desktop equipment, data centres, telecommunications, hardware, software, services, cloud)
  • Expenditure on ICT (including bundled packages) by individuals, households, businesses and government

  • Consumer satisfaction/experience
  • Number of complaints
  • Consumer trends and behaviours
  • Impact on health outcomes from using health information online
  • Planned disposal of devices
  • Whether businesses use ICT for new things (e.g. offer new products and services, introduce new systems) or deliver existing activities more effectively

  • Understand incentives for and barriers to broadband usage including price
  • Understand barriers to access (e.g. socio-economic, disability, health, age, culture, poor quality internet)

  • Method of access (e.g. fixed line, mobile, broadband, satellite)
  • Devices used (e.g. computer, tablet, mobile phone, games console)
  • Software in use across industry sectors
  • Emerging areas: machine to machine, internet of things, sensor technology

Social/economic factors
  • Digital literacy (e.g. production/transactional behaviour, understanding data, connectedness, internet of things)
  • Use of/access to expertise
  • Links between broadband and innovation
  • Exports and imports (e.g. barriers, growth, destinations, products and services being imported and exported)
  • Identify those at risk of digital exclusion and assess which areas to target
  • Resiliency
  • Digital capability of business and individuals

Security and privacy
  • Cyberbullying
  • Responses to and actions taken to resolve cyberbullyinig
  • Impact of cyberbullying on children
  • Seeking help in the future (likelihood of)
  • Witness to cyberbullying
  • Cybercrime (e.g. type of attack, type of data, breaches, financial loss, recovery time)
  • Readiness to respond to cyber attack (e.g. backup and redundancy, readiness plans, business continuity plans, information on frequency and impact of incidents)