2967.0 - Information Paper: Parliamentary Inquiry into the Treatment of Census Forms: Submission from the Australian Bureau of Statistics , 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 18/07/1997  First Issue
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Contents >> The Cost of Retention

THE COST OF RETENTION


INTRODUCTION

The costs of archiving census forms is a matter for Australian Archives to advise. However, there are some practical and logistic issues associated with the storage of census forms, and the associated costs, that need to be considered. The retention of census forms will also involve significant additional costs to the ABS to conduct the census.


ISSUES WITH THE STORAGE OF CENSUS FORMS

Retention of original census forms is not feasible

The sheer quantity of census forms renders this option not feasible. The next census alone will involve about 8 million household forms and 1 million personal forms. To store the forms from just this one census in bulk would require more than 120 shipping containers.

The deterioration that paper experiences over time also rules this option out. Census forms are not printed on archival quality paper.

Micro-filming is expensive and micro-filmed records are difficult to search

Significant costs would be incurred in preparing the census forms for micro-filming. A 1988 report from Australian Archives suggests that at the time the cost of micro-filming alone would be around $2 million.

Microfilm is not an efficient medium for the searching and location of name-identified records. This would be particularly so if the forms were not first sorted in some way to facilitate future access. It should be remembered that:

  • census forms are not sorted by address order nor alphabetic order of names. In fact, as a census household form can contain up to six persons, it is not possible to sort the census records alphabetically by name without transcribing the data completely.
  • the census form contains information for all persons at a particular address on census night, not all persons usually resident in a household/family.

Electronic collection or electronic capture of forms in future censuses may provide a better alternative

Although ABS has no plans to electronically collect census information from householders (eg through the Internet) or to electronically capture the census forms in future censuses, it is likely both will be considered at some stage. Were this feasible and cost effective for other census purposes then the costs of retaining identifiable information would fall.

Technology has built-in obsolescence

As the rapid changes in technology this century demonstrate, technology can get out of date quickly. There is no guarantee that today's technology will be available to access the census records when they are out of the closed period. Whatever storage medium is chosen it will need to be maintained for many more than 100 years.


ADDITIONAL COSTS TO THE CONDUCT OF THE CENSUS

Additional costs of informing the public

The retention of census forms will involve significant additional costs to the ABS in informing the public of the uses that will be made of their census record, as required by the Information Privacy Principles of the Privacy Act, 1983. This change in practice will have to be upfront and explicit for people to be appropriately informed and is likely to generate significant interest at the time of the next census. To ensure a successful census explaining the change cannot be at the expense of other elements of the census communications strategy (eg explaining the purpose of the census), so substantial extra costs would be incurred.

Additional cost of collecting the data

Given the significance of a decision to change the longstanding policy on census form destruction, it would be expected that collection staff would have a more onerous job while delivering and collecting census forms. This could occur by collectors having to explain the reasons for the change in policy and what it means, and having to deal with public resistance to providing a completed census form.

This would require:
  • significant extra training of all levels of collection staff - an additional thirty minutes of training for census staff would cost around $0.3 million.
  • extra time required on the doorstep. Each extra minute spent by census collectors at each household, addressing householders' concerns, would cost $1.5 million. While not all householders may wish to discuss the issue if only 5 minutes extra is spent at every second household, additional salary payments of around $3.75 million would be incurred.
  • additional follow-up action. Refusals to complete a census form necessitate expensive follow-up action to try and convince people to complete their form. It is estimated that follow-up action for a 10 percentage point increase in non-response rate, which would involve up to 600,000 households, could cost as much as $30 million.


OTHER ADDITIONAL COSTS

Long term administration and management of stored records involves considerable cost

Long term storage in a controlled environment would be required to prevent deterioration of the records, whatever storage medium is used.

Of crucial importance are the safety and confidentiality of stored records from mis-use, fire and burglary. Appropriate measures would need to be implemented and assured to the Australian public that the records are safe from incorrect usage or harm over the entire retention period.

Arrangements would also have to be put in place to provide a right of access by respondents to inspect records held of them and to amend these records where they are considered by them to be wrong, as required by the Privacy Act, 1983. Such access arrangements are likely to be very expensive as significant clerical effort would be required to allow for the retrieval, inspection, amendment and archival of the records, even if only a small proportion of the population avails itself of the opportunity.

Appropriate procedures would need to be devised for researchers to access the records, after 75/100 years, and these procedures implemented and managed on an ongoing basis.

User pays principle should apply to researchers

Government policy is towards the application of the user-pays principle. Given the significant additional costs that would be incurred should census forms be retained, the cost per individual access is likely to be very high if those costs are to be recouped. Indeed, the cost is very likely to be outside the reach of most researchers.

Failure to apply user-pays principles would, in effect, mean that genealogists given access to the forms would be benefiting from a substantial government subsidy to support what is essentially private research.



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