CONTENTS

    SUMMARY INDICATORS
      Summary indicators
    CHARACTERISTICS OF IT AND INTERNET IN AUSTRALIAN BUSINESS
      IT support
      Internet security incidents or breaches and their impacts
    CHARACTERISTICS OF INTERNET ACCESS
      Internet Access
      Main type of internet connection
      Main type of broadband connection used
      Web presence
      Web features
      Placing orders
      Receiving orders
      Business internet activities
      Electronic lodgement with government organisations
    INTERNET COMMERCE
      Internet commerce
      Income from orders received via the internet (internet income)
      Methods of receiving orders via the internet
      Business systems supporting the receipt of orders