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eSurvey - Login Help
 

How do I login to ABS online survey?

To login to ABS Online Survey, you need a User/Unit Identifier and a Password.

The User/Unit Identifier and the Password can be found in the letter sent to you by the ABS.

ABS Online Survey is designed to work successfully with the most common Internet browsers, providing they support 128-bit TLS/SSL encryption. If your web browser does not support 128-bit TLS/SSL encryption you will not be able to complete the form online. For further information see How do I enable 128-bit encryption in my browser?

For further information, please consult the 'Help' function in your web browser or click on a link to:


What if I lose the User/Unit Identifier?

It is important that the User/Unit Identifier provided to you is used every time you log into the survey. Please keep this User/Unit Identifier in a safe place. If you misplace your User/Unit Identifier, please contact the ABS and a customer service representative will assist you. See Contact Us for details.


What if I lose the Password?

The security of your information relies upon the confidentiality of your Password. You will be asked to change your Password the first time you enter the online form. Please ensure that once changed, your Password is stored in a secure manner to prevent others from using it to access your information.

If you do misplace your Password, please contact the ABS and a customer service representative will assist you. See Contact Us for details.

I'm getting a login error message, what can I do?

This message is usually caused by typing an incorrect User/Unit Identifier and/or Password when logging in to the form. Please check that you are entering the User/Unit Identifier and Password correctly, remembering that the password is case sensitive.



If you continue to receive an error message, please contact the ABS and a customer service representative will assist you. See Contact Us for details. Please quote any error messages or numbers to the customer service representative.

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