Australian Bureau of Statistics

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UNIT GROUP 2254 TECHNICAL SALES REPRESENTATIVES

TECHNICAL SALES REPRESENTATIVES represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.

Indicative Skill Level:
In Australia and New Zealand:

Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks Include:
• compiling lists of prospective client businesses using directories and other sources
• acquiring and updating knowledge of employers' and competitors' goods and services, and market conditions
• visiting regular and prospective client businesses to establish and act on selling opportunities
• assessing customers' needs and recommending and explaining goods and services to them
• monitoring customers' changing needs and competitor activity, and reporting these developments to sales management
• quoting and negotiating prices and credit terms, and completing contracts and recording orders
• arranging delivery of goods, installation of equipment and the provision of services
• reporting to sales management on sales made and the marketability of goods and services
• following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
• preparing sales reports and maintaining and submitting records of business expenses incurred

Occupations:
225411 Sales Representative (Industrial Products)
225412 Sales Representative (Medical and Pharmaceutical Products)
225499 Technical Sales Representatives nec

Represents companies in selling a range of specialised chemicals, machines, manufacturing materials and other industrial supplies.

Skill Level: 1

Represents companies in selling medical, dental and veterinary equipment and supplies, and pharmaceutical products.

Skill Level: 1

Specialisation:

Medical Representative

This occupation group covers Technical Sales Representatives not elsewhere classified.

Skill Level: 1

Occupations in this group include:

Sales Representative (Educational Products and Services)