Australian Bureau of Statistics
4839.0.55.001 - Health Services: Patient Experiences in Australia, 2009
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 20/10/2011
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Barriers to health services
Chapter 2 contains information on various barriers to health care including:
General practitioners and medical specialists
Chapter 3 presents data on frequency of visits to GPs and specialists, as well as the following GP services:
Hospital and emergency
Chapter 4 includes data on the frequency of admission to hospital and visits to a hospital emergency department. In the case of people admitted to hospital, information is reported on whether they had been given the choice (and enough information to make the choice) to be treated as a public or a private patient. In relation to visits to a hospital emergency department, the chapter includes data on people's reasons for visiting an emergency department and whether they thought the care they went to the emergency department for could have been provided by a GP.
Communication with health providers
Chapter 5 presents data on the extent and clarity of communication with health providers in relation to medication, referrals to specialists, pathology and imaging tests, coordination of care by multiple health professionals and advice from pharmacists.
Harm and harmful side-effects
Chapter 6 presents data on any harm or harmful side-effects people may have suffered as a result of any medication, medical care, treatment or test in the past 12 months. Information is provided on the location in which the person had the medication, medical care, treatment or test that caused the harm or harmful side-effect. The chapter also includes information about whether people had been told of the risk of harm, whether they had received and completely understood an explanation of the most recent harm or harmful side-effect and whether they were satisfied with the treatment they received for it.
Experiences of health service provision for children
Chapter 7 contains data on households with children under the age of 15, where any child in the household had, in the last 12 months:
Data was collected on whether the household spokesperson thought the care provided for the child's most recent visit to an emergency department could have been provided by a GP, and the main reason the child was taken to an emergency department instead of a GP; as well as GP waiting times for urgent medical care, type of clinic visited for after hours care, and the main reason the child was unable to see a GP after hours.
Tables are provided to assist the reader with the information noted above. The tables are available in Excel spreadsheet form (data cubes), which can be found on the download tab of the publication, (cat. no. 4839.0.55.001).
Information about the survey design and methodology, the quality and interpretation of results, and the range of publications and other data services available or planned is provided in the Explanatory Notes.
This page last updated 27 November 2012
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