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4839.0 - Patient Experiences in Australia: Summary of Findings, 2011-12 Quality Declaration 
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 23/11/2012   
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CONTENTS

In this issue
Introduction to the Patient Experience Survey
General practitioners, medical specialists and dental professionals
One in five people (21%) who needed to see a dental professional delayed dental treatment due to cost
Hospitals and emergency
Around one in seven (14%) had been to a hospital emergency department for their own health in the last 12 months
Harm and harmful side-effects
Harm or harmful side-effects experienced by 4% of people aged 15 years and over
Experiences with health professionals
Most Australians satisfied with how much time health professionals spend with them


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