1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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UNIT GROUP 6191 INQUIRY AND ADMISSIONS CLERKS

INQUIRY AND ADMISSIONS CLERKS provide information on the services or goods provided by an organisation and assist and advise people on their use.

Skill Level:
The entry requirement for this unit group is an AQF Certificate II or higher qualification or at least one years relevant experience.

Tasks Include:

  • answering inquiries regarding the organisation's products and services
  • providing information about the organisation's services and products and their availability, location, price, or related issues
  • issuing relevant forms, information pamphlets, product or service brochures
  • responding to inquiries about problems by providing advice, information and assistance
  • referring complex inquiries to expert advisers
  • checking forms and recording details
  • processing records in accordance with procedures

Occupations:



This section contains the following subsection :
              6191-11 Inquiry Clerk
              6191-13 Admissions Clerk

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