1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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3294-11 Computing Support Technician

Provides technical advice and support to users of computer software and hardware.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

  • determines software and hardware requirements to provide solutions to problems
  • adapts existing programs to meet users' requirements
  • answers queries on software and hardware problems
  • installs and downloads appropriate software
  • ensures efficient use of applications and equipment

Specialisations:
Help Desk Technician
Network Support Technician

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