1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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3399-19 Car Rental Agency Manager

Organises and controls the operations of a car rental agency.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification. Registration or licensing may be required.

Tasks Include:

  • answers rental inquiries, takes bookings and telephone calls
  • provides information regarding vehicle type, hire rates and rental regulations
  • arranges for vehicles to be delivered to customers
  • selects, trains and supervises agency staff
  • organises accounts and budgets
  • liaises with fleet manager
  • may check returned vehicles, initiate procedures for retrieval of overdue vehicles, and arrange for cars to be cleaned and serviced

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