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4839.0.55.001 - Health Services: Patient Experiences in Australia, 2009  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 20/10/2011   
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Contents >> Harm and harmful side-effects >> Received explanation of most recent harm or harmful side-effect

RECEIVED EXPLANATION OF MOST RECENT HARM OR HARMFUL SIDE-EFFECT

Of those who had experienced harm or harmful side-effects, approximately two-thirds had received an explanation about what happened in relation to their most recent incident (66% or 593,800 people). Across the States and Territories, people in Victoria were the least likely to have received an explanation (56%) while people in the NT were the most likely (79%).

Most people who received an explanation of their most recent harm or harmful side-effect understood it completely (480,300 people or 81%).





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