1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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5994-13 Insurance Investigator

Conducts investigations into insurance claims to ensure their validity.

Skill Level:
The entry requirement for this occupation is an AQF Certificate III or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification. Registration or licensing is required.

Tasks Include:

  • inspects the scenes of accidents and other incidents to determine causes and effects
  • interviews claimants to obtain details and information required to assess the validity of claims and identify the parties responsible for accidents, damage or loss
  • interviews witnesses and prepares statements
  • prepares reports on the findings of investigations
  • may work undercover to gather information
  • may perform surveillance
  • may compile photographic evidence

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