MAJOR GROUP 5
ADVANCED CLERICAL AND SERVICE WORKERS
ADVANCED CLERICAL AND SERVICE WORKERS perform a range of complex organisational, administrative, service and liaison tasks requiring a degree of independence, discretion, and judgement.
Most occupations in this major group have a level of skill commensurate with an AQF Certificate III or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.
Tasks performed by Advanced Clerical and Service Workers typically include performing secretarial and other administrative tasks; recording and maintaining financial, credit and insurance information; recording proceedings of meetings and hearings; compiling and preparing documents, texts and technical information for distribution and publication; providing liaison and communication services and sales support.
Occupations in this major group are classified into the following sub-major groups: