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When assessing business performance, 34% of businesses reported focussing on financial measures to a major extent, while 18% of businesses reported not focussing on this measure at all. Across the four employment size ranges, businesses with 0-4 persons employed were most likely to have not focused on financial measures and cost measures.
The most commonly reported measure focussed on to a major extent was quality (39%). Almost 60% of businesses with 200 or more persons employed reported focussing on quality measures to a major extent when assessing the performance of the business.
At the industry level, both Manufacturing and Accommodation and food services reported the highest proportion of businesses focussing on quality measures to a major extent (43%). Half of the businesses within Financial and insurance services reported not focussing on environmental measures at all. By contrast, 41% of businesses within Electricity, gas, water and waste services reported focussing on environmental measures to a major extent when assessing their business performance.
Innovation-active businesses were twice as likely to focus on financial measures to a major extent than non-innovation active businesses when assessing the performance of the business.
Changes in business performance and activities
Businesses were provided with a list of measures and performance indicators and were asked to self-assess whether any of these had decreased, stayed the same, or increased compared to the previous year. An additional option of not applicable was also provided.
Overall, 44% of businesses reported an increase in income from sales of goods or services since last year, ranging from 37% for businesses with 0-4 persons employed to 77% with 200 or more persons employed. In comparison, 28% of businesses reported income from sales of goods or services decreased since last year. This proportion decreased with each successive employment size range, from 30% for businesses with 0-4 persons to 17% for businesses with 200 or more persons employed.
At the industry level, businesses within Information media and telecommunications were the most likely to report an increase in profitability (40%) and productivity (37%).
Over half of innovation-active businesses increased their income from sales goods or services since last year, compared to 38% of non innovation-active businesses.
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