1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
Previous ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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3311-11

      Shop Manager
      Store Manager

Organises and controls the operations of a retail trading establishment.

Skill Level:
The entry requirement for this occupation is an AQF Diploma or higher qualification or at least 3 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:
  • plans, directs and participates in the operations of the establishment
  • determines product mix, stock levels and service standards
  • sells products and services to customers and advises them on product use
  • selects, trains and supervises staff
  • maintains records of stock levels and financial transactions
  • undertakes business planning and budgeting for the store
  • develops and implements marketing and promotion of goods and services
  • ensures merchandise is well presented to enhance the shop's image
  • ensures that shop premises, fixtures and fittings are cleaned and maintained
  • supervises store security and cash handling procedures
  • arranges the purchase and pricing of goods for sale

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