INFORMATION UNIT - ‘TRANSACTION’ DATA ITEMS
This section identifies and describes the key data items for collection about the transaction information unit; and provides general guidelines for collecting this information. It includes references to data collection standards where these exist.
The collection of ‘transaction’ data can have numerous benefits for organisations by:
§ enabling assessment of services to determine which of these are best placed to respond to the needs of those who experience family, domestic and sexual violence;
§ identifying the level of demand for services;
§ identifying the proximity of the service in relation to the client base to ensure that services are conveniently located and accessible to people in need; and
§ highlighting where resources are insufficient in responding to client needs/demands.
The data items recommended for the collection about the ‘transaction’ are highlighted in Diagram 6.
Diagram 6: Data Items required for the ‘transaction’ information unit
Previous Page I Next Page